10 Ways to Remove Your Digital Clutter

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10 Ways to Remove Your Digital Clutter

The global pandemic seems to be abating — but the wind has kicked up some dust. I was cooped up at home all last weekend. I decided to make the best of it by getting a jump on my upcoming week. You know, laundry, meal prep, tend the kids — and planning my schedule.

I hate it if I allow my laptop to become a filthy, disorganized mess. Why did I let this happen? My best advice is — DON’T be a digital hoarder.

The term “digital-hoarding” was first used in 2015. Specifically, it was regarding a 47-year-old man who snapped an astonishing 1,000 digital photographs every day!

“He never used or looked at the pictures he had saved but was convinced that they would be of use in the future,” wrote the authors of a case study published in the British Medical Journal. They went on to define this phenomenon as “the accumulation of digital files to the point of loss of perspective which eventually results in stress and disorganization.”

In a follow-up study, researchers went on to identify four types of digital hoarders.

“‘Collectors’ are organized, systematic, and in control of their data,” explains one of the researchers Nick Neave, Associate Professor in Psychology, and Director of the Hoarding Research Group, Northumbria University, Newcastle “‘Accidental hoarders’ are disorganized, don’t know what they have, and don’t have control over it.”

“The ‘hoarder by instruction’ keeps data on behalf of their company (even when they could delete much of it),” Neave adds. “Finally, ‘anxious hoarders’ have strong emotional ties to their data — and are worried about deleting it.”

Why is digital hoarding a problem?

Digital hoarding more not seems like much of an issue. What’s the big deal if you have thousands of photos stored on your hard drive? Is it really so bad that you have an arsenal of tools that make work more efficient?

In reality, this can make you anxious and feel overwhelmed. It’s also distracting. And, it can lead to information overload, which depletes your energy.

It’s like when you have a sink full of dirty dishes or a desk with a mountain of papers. It’s difficult to focus on anything else when you’re surrounded by clutter. And, it’s exhausting to keep with emails, Instagram pics, Slack messages, and trying to find a research paper you wrote back in college.

Digital clutter interferes with your mental health and robs you of greater productivity.

As I realized over the weekend, digital clutter slows down your computer. That’s not just annoying. It can also waste your valuable time.

Moreover, “the more data is kept, the greater the risk that a cyberattack could lead to the loss or theft of information covered by data protection legislation,” states Neave. “In the EU, new GDPR rules mean companies that lose customer data to hacking could be hit with hefty fines.”

“The final consequence of digital hoarding — in the home or at work — is an environmental one,” he adds. “Hoarded data has to be stored somewhere. The reluctance to have a digital clear-out can contribute to the development of increasingly large servers that use considerable amounts of energy to cool and maintain them.”

Ways to become a digital minimalist.

While I don’t think that my digital hoarding had gotten that out of control, it was clear that I needed to do a little housekeeping. Thankfully, this doesn’t have to be an overwhelming process. In fact, here are ten easy ways you can avoid becoming a digital hoarder.

1. Get your inbox in check.

I know a lot of people who neglect their inboxes. Eventually, they have thousands of unread messages. Besides potentially missing an important email, this creates a cycle where they are so overwhelmed they continue to let this happen.

Right now, go through and clean out your inbox. Just breathe; you’ll feel better when it’s done. Afterward, you can prevent this from happening again by keeping your email in check;

  • Setting up rules, filters, and labels. It’s a simple way to keep your inbox organized by separating messages.
  • Use Unroll.me or Sanebox to unsubscribe from lists.
  • Block out specific times to check your inbox.
  • If you have multiple accounts, unify them so that you only have to go through one.
  • Instead of lengthy threads, use other communication mediums like phone calls, texts, or Slack messages.

2. Keep your desktop as minimal as possible.

Are you old enough to remember Windows 95? I do. I remember most of how littered it was with icons — many of which were free trials or programs I’d never use.

Thankfully, that’s a problem from the past. You can quickly access programs and files through a menu like Launcher (Chrome), Start (Windows), and Launchpad (Mac). That means that there’s really no reason to have distracting icons and shortcuts on your desktop.

Personally, my desktop is icon-free. And, it’s been a game-changer. My laptop looks so fresh and clean.

What about the programs you use the most? They are conventionally located in your taskbar at the bottom of your screen.

Also, use a minimalist background. It’s a simple way to prevent your eyes from facing the negative effects of digital clutter.

3. Break up with old files.

It’s hard to part ways with documents, photos, videos, or whatever else you’ve downloaded. But, if you go through all of your old files, I guarantee that you can delete a bulk of them without losing a moment of sleep.

At the same time, I do understand that this can make you anxious. So, start nice and slow. And I would begin with deleting all duplicate files.

From there, I would tackle the oldest documents. In most cases, I doubt you need to hold onto a digital file from several years ago. But, if you feel that you do, organize them and store them on an external hard drive.

4. Use cleanup tools.

I use CCleaner. While I didn’t do this for a while, it will eliminate cookies and your browsing history. It can also clear your cache and downloads. You can also try similar tools like;

You don’t have to use these tools. I feel that it’s more convenient since it’s conveniently located next to my browser.

Also, CCleaner can be useful to detect “bloatware.” Also known as “crapware,” this is unuseful software that’s been preinstalled or that you unknowingly downloaded and installed. And it can impact the performance of your device.

Other tools that you can use to address bloatware are Clario and Should I Remove It? However, to do this right, you need to remove “bloatware” manually. If you don’t know how to do this, ZDNet has an article on how to do so if you’re using Windows 10.

Bonus tip: Delete bookmarks that you no longer need. For the ones that you do want to save, move them over to Evernote or Pocket.

5. Uninstall old apps and programs.

Remember when you made your desktop a minimalists utopia? Well, just because you deleted icons doesn’t mean that you completely uninstalled the apps or programs you no longer want. To get rid of them for good, you need to uninstall them.

The process will depend on the device you’re using. For example, it can be complicated if you’re using Windows 10. As such, head over to PCMag for advice on how to do this. It’s more straightforward if you’re using a Chromebook or Mac.

6. Be less social.

I’m going to be 100% upfront—I’m over social media, but we likely have to use this media for business. These platforms can be useful to network, spread brand awareness, and keep in touch with friends and family — just watch that they’re not destructive to you or you’re productivity.

On average, we spend 145 minutes per day on social media. Considering that social media feel increasingly toxic and can negatively impact our mental health, don’t you think that time could be spent elsewhere? Even if you don’t feel that exact way, it’s still distracting.

While not everyone can permanently delete social media, at least cut back on the accounts, you use. If you never go on Pinterest, then go ahead and delete your account. You should also defriend and unfollow people who are negative and only make you angry.

You can also reduce the time spent on social by;

  • Removing the apps from your smartphone so that you have to log in on the browser.
  • Using social media and monitoring tools like Hootsuite or Sprout Social.
  • Block social media apps and sites at specific times.
  • Set time limits on how long you’ll be on social.
  • Use batching to check your channels only three times per day; before work, around lunch, and before ending the workday.

7. Cut back on the passwords.

According to a study commissioned by NordPass, the average person has 100 different passwords across various sites and services. The study states that there’s been an across as more people have searched for new services and entertainment during the pandemic.

Trying to remember all of these different passwords is no easy feat. But, using a password manager like LastPass, Dashlane, or 1Password will securely remember these passwords for you.

I’d also recommend that you go through and delete rarely used accounts. Dormant accounts can cause security risks. You’ll also receive less junk mail.

JustDeleteMe is a directory of the most frequently used sites and how difficult it is to delete your account.

8. Free up space through defragging.

If your computer is really dragging, then you’ll probably need to defrag it to free up space. Most computers do this automatically. But, if not, you’ll want to create a calendar reminder to do this regularly. Or, you could use a took like Disk Space Fan.

Again, each OS is different. Here are some resources you can turn to if you still have trouble freeing up space;

9. Don’t forget about your smartphone.

Digital clutter doesn’t just involve your laptop or PC. It can also spill over to your smartphone.

Most of the tips listed above can also be applied to your smartphone. But here are some pointers you can use to clean digital clutter on your phone.

  • Deleting unused apps from your device.
  • Moving apps that are frequently used from your home screen or placing them in “drawers.”
  • Organizing apps by tasks, usage, or emojis.
  • As opposed to saving files, use streaming services.
  • Go through your photos and delete the ones that you would never share. As for the ones you want to keep, back them up and delete them from your phone.

10. Clean up your online calendar.

Your calendar app may not be eating too much digital space. But, if it’s jam-packed, how exactly will you squeeze in the time to handle your digital clutter? Besides, when you’re calendar is lean and mean, you’ll have more flexibility in your schedule — as well as enjoy your leisure time.

Final words of advice.

It’s easy to let digital clutter build up over time. However, if you let it get out of control, it can affect your device’s performance, productivity, and health. At the same time, it’s not the most exciting chore; set aside a couple of minutes each week to keep up against the fight against digital clutter.

Host a Successful Yard Sale With Your Online Calendar

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Host a Successful Yard Sale With Your Online Calendar

We’re back in the office and we need to dejunk to get a fresh start. Most homes need a little dejunking too. Yard sales are an American staple. They’re a fun way to get rid of some excess belongings while turning a quick profit. However, yard sales are hard work and require a fair amount of time and effort to pull off.

Using an online calendar makes organizing a yard or garage sale that much easier. Planning things out will help them run more smoothly, leading to a more successful experience. This guide will help you put together the best yard sale in town:

1. Schedule Your Dates

The first step toward a successful yard sale is pinning down your dates. This will get your plans in motion under a set time parameter. Everything else will be so much easier if you know exactly when your yard sale will be.

Weekends are generally the best time for yard sales because more people are free to come and visit. The summer months have a little more flexibility, as families with kids out of school will be looking for extra activities through the week to fill their time. Once you’ve selected the days and times you want, it’s time to move to the next step.

2. Organize a WorkForce

You need manpower to run a successful yard sale. The larger the sale, the more help you’ll need. Using an online calendar you can schedule shifts for friends and family to help make sales and manage merchandise for your own little pop-up shop.

For those outside of your household or your office team who are pitching in to help, you can share your online calendar. Your Calendar will let them know the exact times of the yard sale and when you’re hoping they can come help out. With an online calendar, your scheduling is a smooth operation.

3. Leverage Social Media

Getting the word out about your yard sale is key to its success. After all, without customers, your efforts will be in vain. In today’s world, one of the easiest ways to reach people is through social media.

Use your online calendar to plan out a content calendar for social media posts advertising your yard sale. Schedule posts throughout each day of the sale to maximize exposure over as many platforms as possible. People scrolling through news feeds will see your post and be prompted to make a visit.

4. Include the Neighbors

To ramp up the scale of your yard sale, ask your neighbors if they’d like to be included. Even if they only have a few items to contribute, they can provide an extra set of hands and can further spread the word about the event. The bigger and better the event is, the more worthwhile it is for customers to stop in.

Once again, you can share that online calendar to sync schedules with anyone who’s interested. Even just making them aware of the yard sale can be of benefit, as word of mouth can lure in more prospective buyers.

5. Allow for Prep Time

A yard sale doesn’t set itself up. Before you open your doors, or lawn, to the public, everything needs to be in its proper place. Otherwise, the early birds who select you as their first stop of the day won’t be able to fully participate in your yard sale.

Schedule preparation time in your online calendar. You can prepare a lot of things in the days leading up to the sale, and will also need some time the day of to get everything arranged. Decide how much time you need and use your online calendar to make it happen.

6. Plan a Cleaning Day

You might already have a pile of stuff dedicated to your yard sale. If not, or if you want to expand your inventory, plan a deep cleaning day. Throughout this clean, look for other items you don’t mind letting go of to add to the pile.

Periodic deep cleans get rid of the clutter that so frequently fills American homes and offices. This will not only help your current yard sale efforts, but it will also help you feel like your home and office are much more open and clean, making it a more comfortable living and working space.

7. Provide Refreshments

For the most memorable yard sale experience, provide refreshments to all your guests. You can offer some simple free beverages, or let the kids set up a lemonade stand or snack shop to earn a little change themselves.

Providing refreshments will require some prep of its own. Make sure you have all the ingredients you need for whatever you supply. Then, use your online calendar to remind you to restock throughout the yard sale so there’s always something available for customers.

8. Scope Out Other Yard Sales

If you’re still looking for a way to set yourself apart, scope out some other sales happening in your area. You can look for postings in the newspaper and online to find places to go. Seeing a yard sale from the perspective of a customer will help you know what you should include in your own.

Plan a day or two to go sale hopping. Add the times and locations of sales into your online calendar so you can make time for the trip and plot the best route. You can learn a lot from what you see, so be sure to take notes.

9. Schedule a Day to Donate

When it’s all said and done, you probably won’t have sold every single item from your yard sale. Instead of packing these things back into storage to sit for another year or throwing them out, seriously consider donating them to charity. There are plenty of individuals and families that would be grateful for such a gift.

Research local charities and organizations in your area. Once you’ve selected one, plan a day in your online calendar to drop off the remaining items from your yard sale. This will be the perfect end to your hard work and efforts.

A successful yard sale will depend on the work you put into it. Follow these tips and get excited for a great time and you won’t be disappointed.

Best Appointment Scheduling Software: 7 Apps for Business Scheduling

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A person manually setting up appointments without any of the best appointment scheduling software.

It isn’t fun to manually set up schedules, follow up with appointments, handle emergency bookings, and skim several calendars to see appointment dates. 

Creating manual appointments can cause you to lose customers and set back your business growth because your scheduling processes are all over the place. 

It gets worse if you continue to do this day in and day out every week.

What if you could streamline your appointment workflow in minutes, book customers faster, and make more money?  

The best appointment scheduling software streamlines bookings, messaging, payments, and other business scheduling. These booking systems help automate repetitive appointment processes and free up time so you can focus on your zone of genius.

Think of an appointment scheduler as your low-cost, super-efficient virtual assistant who doesn’t take breaks but continuously sets up meetings with your customers. It’s a must-have for all business processes and appointment types for an easier booking experience.

Here’s what you’ll find in this guide:

Appointment Scheduling Apps: Definition and Uses

What To Consider When Choosing Appointment Scheduling Software

Best Appointment Scheduling Software

  1. Appointment.com
  2. Calendar.com
  3. HubSpot Meetings
  4. Appointy
  5. Acuity Scheduling
  6. Calendly
  7. Chili Piper

Final Thoughts: The 7 Best Appointment Scheduling Software

Appointment Scheduling Apps: Definition and Uses

Appointment scheduling apps are a solution to manual tasks and processes for booking appointments. With these appointment schedulers, you can automate scheduling processes such as: 

  • Booking
  • Rescheduling
  • Cancellation
  • Follow-ups
  • Payments 

Your customers and prospects can access your appointment scheduling software through a simple URL and book meetings themselves. You can share the scheduling link to your booking page via e-mail and social media, or you can embed an appointment widget on your website and other business pages. 

Booking services has never been easier. An appointment scheduler erases the need for the tedious appointment setup, human error, and back-and-forth communications that characterize manual appointments. 

Appointment scheduling applications empower your clients to choose a time and date most suitable to them while letting you input your available hours. Your clients can book their own appointments without overbooking and stretching you thin. 

The Benefits of Appointment Booking Software 

A person looking at a computer screen reading the best appointment scheduling software reviews.

Here are some of the advantages of using appointment booking apps:

  • Online appointment scheduling software reduces the length of your sales cycle
  • Provides a better booking experience
  • The best appointment schedulers ensure you get paid faster
  • Enables your customers to self-schedule or adjusts their bookings
  • Reduces the number of no shows
  • Appointment schedulers eliminate manual tasks and stressful marketing
  • Prevents overbooking and scheduling errors
  • Provides automation to follow-up with customers
  • Saves you time, energy, and customers
  • Gives you the space to focus on your zone of genius

What To Consider When Choosing Appointment Scheduling Software

The best appointment scheduling software solutions have certain features that cut across them. Here are the five features you should look out for when choosing an appointment scheduling app for your business. 

Calendar Syncing

Calendar syncing is one of the most common features of the best appointment scheduling software. It’s essential to integrate your scheduler with your personal and work calendars. 

Calendar sync increases your efficiency by conserving your energy and saving time. This feature enables you to view your business appointments alongside your personal to-dos and holidays at a glance. 

Check for software that syncs to your Google calendar, iCal, or Outlook. It can be tedious opening one calendar after the other to see when you have appointments. 

Flexibility

Companies often have different appointment scheduling needs depending on their business type and niche.

The best appointment scheduling software solutions consider the versatility of the business world by offering several customization options. Some of these booking apps even create tailored interfaces to suit specific types of services. 

Understand your business’s scheduling needs before you invest in any appointment scheduler, as this will help you know what customizations your business processes need. Then, look for the appointment booking app that matches those needs. 

A person looking at their scheduling needs to determine the best appointment scheduling software for her business.

Easy Access

Your clients need to access your appointment scheduler from anywhere. Go for the best appointment scheduling software that provides multiple access points. 

Ideally, your appointment scheduler should provide a sharing link, integrate with social media platforms and messaging channels, and have website embed functions.

Payment Processing

One of the simplest ways to grow your revenue is to set up an easy online payment system. 

The best appointment scheduling software empowers you to automate payments alongside bookings so your customers can use a credit card or merchant website like Paypal to pay you quickly and easily. 

To reduce financial and time losses, you can have customers pay at the point of sale before the appointment kicks off.

Reminder Settings

Life gets busy, and so do people. Your customers will most likely have other things besides your meeting on their minds. That’s why you should send a reminder ahead of your meeting time to minimize the number of no-shows and emergency rescheduling.

This can be a hassle if you have to send follow-up messages every time you get booked manually. 

The best appointment scheduling software automates reminders, so your meeting attendees are always aware of their appointment time and date beforehand. 

Best Appointment Scheduling Software

  1. Appointment.com
  2. Calendar.com
  3. HubSpot Meetings
  4. Appointy
  5. Acuity Scheduling
  6. Calendly
  7. Chili Piper

Based on several appointment scheduling software reviews and features we analyzed, we’ve rounded up seven of the best appointment scheduling software you can use for your business. 

While the functions and pricing of these app schedulers vary depending on the businesses they support, your choice ultimately depends on your budget, business type, online booking needs, and marketing strategy.  

Here’s the breakdown of the seven best appointment scheduling software:

1. Appointment

Appointment.com is one of the best appointment scheduling software you’ll find online. This scheduler has been satisfying the appointment needs of various business types since 1999. 

The best part of Appointment.com’s software is that you don’t need a website or to install the app or sign any contracts before you start booking clients

So, whether you own a coaching business, health club, or tanning salon, Appointment.com has an appointment solution tailored to your unique requirements.

With Appointment.com, customers new and old can book an appointment with you whenever they want, be it day or night. They can also cancel and reschedule appointments themselves. 

An advantage of using Appointment.com so your customers can book appointments on their own is that it allows you to grow your customer base cost-effectively. 

Key features of Appointment.com:

  • Fast set up in minutes
  • Appointment book and scheduler
  • Full-fledged customization options
  • Gift cards and a tracking system
  • Syncs with calendars like Outlook, Google Calendar, and iCal
  • Appointment reminders and waitlists
  • Multiple locations, departments, and categories management
  • SSL encryption for customer transactions
  • Powerful API that allows for smooth integration with other systems
  • Extensive business analytics
  • Supports payments through PayPal
  • Compatible with any device
  • Free coaching call

Best appointment scheduling software for: Small businesses, both service providers and product sellers.

Price: Free 30-day trial. Plans start at $29/month (pay-as-you-go, monthly, and yearly plans available).

2. Calendar.com

Calendar

Calendar.com is a low-cost option among the best appointment scheduling software. It’s an effective bookable calendar and time management solution for solopreneurs and small teams.

Calender.com is an AI digital calendar that syncs across several devices that empowers you to plan bookings, events, time, and scheduling changes in a single dashboard view quickly and easily.

Key features of Calendar.com:

  • Lets you know when other Calendar users are available and create events around their availability
  • Analytics so you know how you spend your time
  • Support for teams
  • AI-powered — the software learns your schedule and customizes your experience over time
  • Supports Gmail, Office 365, and Outlook
  • Web embedding with white labeling
  • More than 2,000 app integrations with Zapier
  • Access to 24/7 support from the help center
  • Automated email notifications
  • Scheduling time slots
  • Shared and sub-calendars
  • Excellent user interface 
  • Available for mobile devices on the Google Play and Apple app stores 

Best appointment scheduling software for: Freelancers and small businesses looking for an effective, low-budget scheduling solution.

Price: Free (with limited features). Premium plans start at $6/month when billed annually. 

`3. HubSpot Meetings

HubSpot Meetings is a free scheduling tool that has what you need to take your hands off manual appointment scheduling. It’s completely free and one of the best appointment scheduling software you can use for your business.

HubSpot Meetings’ scheduling app empowers you to add form fields to your meeting page to collect important contact details, such as names, email addresses, and phone numbers. It’s an all-in-one field service management app that captures lead and customer data for future marketing outreach.

HubSpot Meetings integrates directly with HubSpot’s free CRM software and automatically creates records for new contacts so you can monitor and manage your appointments. You can also automatically log call recordings directly to your CRM.

Key features of HubSpot Meetings:

  • Syncs to Google Calendar and Office 365
  • Unlimited bookings
  • Round-robin meeting links that connect you or your sales rep to your prospects
  • Group meeting availability
  • Support for custom domains
  • Direct meeting scheduling
  • Video conferencing software integrations
  • Automated follow-ups
  • Automatic integration with HubSpot CRM

Best appointment scheduling software for: Businesses (small, medium, or enterprise) looking for a free, reliable appointment scheduling solution.

Price: Free 

4. Appointy

Appointy

Appointy is the best appointment scheduling software for you if you own a brick-and-mortar business. It makes it a breeze for companies with physical stores — in any industry — to book appointments while adhering to any applicable social distancing guidelines.

Whether you want to schedule appointments, resources, workshops, classes, events, or tours, Appointy will fulfill scheduling demands with its custom-made features.

Key features of Appointy:

  • Multi-channel bookings on platforms such as your website, Facebook, and Instagram
  • Group scheduling 
  • Zapier integration
  • Integrates with multiple payment apps, including Square, PayPal, and Authorize.net
  • Automatic reminders
  • Syncs with personal and work calendars, such as Google Calendar, iCal, and Outlook 
  • Integrates with video conferencing apps
  • Fair usage policy limit of 2,000 appointments a day
  • Unique subdomain

Best appointment scheduling software for: Brick-and-mortar business owners looking for an appointment solution that adheres to social distancing regulations.

Price: Free (with limited features). Premium plans start at $19.99/month when billed annually.

5. Acuity Scheduling

Acuity Scheduling

Acuity Scheduling, owned by Squarespace, takes out the stress and delays of manual appointment scheduling. It is another one of the best appointment scheduling software because it lets you book appointments with clients in a way that allows them to see your real-time availability. This scheduling app also empowers you to send customized follow-ups.

Key features of Acuity Scheduling:

  • Accepts payments through Stripe, Square, and Paypal
  • Integrates with Zoom, Google Meet, and GoToMeeting
  • Integrates with 2,000+ other apps through Zapier
  • Syncs with Google Calendar, iCloud, Outlook, Exchange, and Office 365
  • Lets you offer coupons and discount vouchers
  • Optional support for client tips 
  • HIPAA-compliant for top-notch privacy
  • Integrates with Google Analytics
  • Integrates with QuickBooks and Freshbooks for invoicing and accounting

Best appointment scheduling software for: Businesses that want scheduling customization that fits their branding.

Price: Free 7-day trial. Plans start at $14/month when billed annually.

6. Calendly

Calendly

Calendly is one of the best appointment scheduling software that empowers you to connect your calendar and book unlimited meetings.

With Calendly, simply set up your schedule and automation, share your link, get booked, and it will automatically send out email notifications and reminders to clients who book with you.

Key features of Calendly:

  • Automates reminders and follow-ups
  • Automatic “thank you” notes
  • Connects to Zoom, Microsoft Teams, Google Meet, and GoToMeeting
  • Unlimited appointment and one-off meetings
  • Custom branded pages
  • Payment processes with Stripe and Paypal (Pro and Enterprise plans only) 
  • Webhooks automatically send updates to connected apps
  • Custom email and SMS notifications
  • Connects to Mailchimp, HubSpot, and Intercom
  • Tracks with Facebook Pixel and Google Analytics
  • Connects to Google Calendar, Office 365, Outlook, and iCloud
  • Available on both web and mobile apps (iOS and Android)

Best appointment scheduling software for: Individuals, small teams, and enterprises looking for low-cost customization and advanced features.

Price: Free (with limited features). Premium plans start at $8/month when billed annually.

7. Chili Piper

Chili Piper

Chili Piper is an effective scheduler designed to help B2B brands book meetings in one click and send automatic updates to their CRMs. It is one of the best appointment scheduling software that eliminates manual tasks and makes bookings and rescheduling easy. It also enables you to schedule multi-person meetings and hold conversations with ready leads in real-time.

With Chili Piper, when you send emails to clients, instead of adding a link to a landing page where they look through your calendar, you can add buttons for them to book meetings with a single click.

Key features of Chill Piper:

  • Instant web form scheduling
  • One-click booking
  • Flexible round-robin scheduling
  • Unlimited event types
  • Calendar integrations with Google Calendar, Office 365, and Outlook
  • Handoff meetings
  • Automated emails, email signatures, and SMS reminders
  • Automatic lead routing to CRM
  • Embeds within website
  • Group meetings coordinated using multiple calendars
  • Instant Booker plugin to schedule appointments from your sales tools
  • Tracks meetings, no shows, reschedules, and cancellations in your CRM
  • Team meeting templates and reminders

Best appointment scheduling software for: B2B brands and companies looking to schedule multi-person meetings at once.

Price: Free (with limited features). Premium plans start at $15 per user per month when billed annually (Instant Booker package).

Final Thoughts: The 7 Best Appointment Scheduling Software

As a solopreneur, small team, or large enterprise looking to book more customers and expand your business, you need an appointment scheduler to sharpen your functionality.

While manual appointment scheduling can cause you to burn out, lose customers, create errors, and ultimately lose your vibe, online scheduling software is the virtual assistant you need to book more clients with ease.

If you’re not using an online appointment scheduler, choose the one that suits your business and scheduling needs from our list of the seven best appointment scheduling software.

Ready to book more clients quickly and efficiently? Try Appointment free for 30 days.

Don’t Be Busy. Be Present

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Don’t Be Busy. Be Present

From the moment your alarm jolts you from a dream to when your head hits the pillow at night — your day is non-stop. Between all of your work and personal responsibilities — you somehow have to squeeze in one day, you’re “busy.”

Take a second to think — this may not be the way to live. It’s an idea that Danish philosopher Søren Kierkegaard explored in his 1843 treatise Either/Or: A Fragment of Life by writing, “Of all ridiculous things the most ridiculous seems to me, to be busy — to be someone who is brisk about their food and work.”

“Therefore, whenever I see a fly settling, in the decisive moment, on the nose of such a person of affairs, or if he is spattered with mud from a carriage which drives past him in still greater haste, he adds. “Or the drawbridge opens up before him, or a tile falls down and knocks him dead, then I laugh heartily.”

In short, Kierkegaard’s response to the “busy” individual was to laugh at them. That may sound mean-spirited. But he may have been on to something here.

Don’t Be Busy. Be Present.

To be busy and productive feels great, but people who have to fill every waking moment with something — anything — even if it’s unimportant are the ones who are not present. For some, frantic busyness provides an escape. Others, however, seem to belong to a cult of busyness.

Interested in this phenomenon, researchers from Columbia University, Harvard, and Georgetown explored why we’re so impressed with being busy.

“In general, we found that the busy person is perceived as high status, and interestingly, these status attributions are heavily influenced by our own beliefs about social mobility,” wrote the authors Silvia Bellezza, Neeru Paharia, and Anat Keinan. “In other words, the more we believe that one has the opportunity for success based on hard work, the more we tend to think that people who skip leisure and work all the time are of higher standing.”

The problems with being too busy.

Are there obligations that must be met? Absolutely. But that doesn’t mean you have to be doing something constantly.

It’s been found that being a member of “the cult of busy” creates a chronic stress response in your body and mind. As a consequence, you might experience symptoms like fatigue, insomnia, headaches, and gastrointestinal discomforts. You’re also asking for possible cardiac issues as well.

But, it’s not merely our physical well-being that we’re putting in harm’s way. There’s also a link between stress and depression. Additionally, relationships and work performance suffer too.

Specifically, when you’re busy, you’re;

  • Not giving essential tasks and relationships you’re undivided attention.
  • Missing out on new opportunities
  • Not effectively prioritizing your time.
  • Making excuses for actual problems.
  • Forgetting about your “why” and self-care.
  • Aren’t working to your full potential.
  • Failing to set healthy boundaries which can lead to burnout.
  • Not giving yourself time to think, reflect, and dream.

In other words, being busy negatively affects every part of your life. As such, it’s time to leave this cult. And, you can make that possible by focusing on the present instead.

Don’t ignore the past and future.

Let’s be real here. Living in the moment is a formidable force. And, you can thank evolution for that.

“Human psychology is evolutionarily hard-wired to live in the past and the future,” explains Eyal Winter Ph.D. “Other species have instincts and reflexes to help with their survival, but human survival relies very much on learning and planning.”

“You can’t learn without living in the past,” adds Dr. Winter. And “you can’t plan without living in the future.”

Rather than trying to shut out the past or future completely, find a healthy balance. For example, you could reflect on a past accomplishment or mistake during your morning or evening routine. If you’re worried or anxious about a future event, jot it down and develop a plan of action.

Most importantly, take and do these new actions in small steps and small doses. Personally, I allocate no more than 15-minutes of worrying time per day. During this time, I get all of these thoughts out of my head and organize them for later so that I can focus on the task at hand. You may need a little longer — but too much time worrying can easily overwhelm some people.

Fewer, but better.

As I’ve already said. There are responsibilities that you must follow through with. However, most of the items on your to-do lists could probably be removed. Maybe that’s why 41% of to­-do items are never completed.

The fix? Do less.

That may sound easier said than done. But, it’s possible to use techniques like the Pareto Principle, aka the 80/20 Rule.

“The Pareto Principle is a concept that suggests two out of ten items, on any general to-do list, will turn out to be worth more than the other eight items put together,” clarifies Brian Tracy.

“The sad fact is that most people procrastinate on the top 10 or 20 percent of items that are the most valuable and important,” which is known as the “vital few. Instead, they “busy themselves” with the least important 80 percent, aka the “trivial many.”

You can encourage this by;

  • Simplifying your to-do lists with the Eisenhower Matrix. You can also try mapping out your main priority, 3 medium priorities, and 5 smaller to-dos.
  • Tracking your time so that you dedicate the right amount of time to complete your most important tasks.
  • Restructuring your routine so that you’re working on your MITs when you’re most productive.
  • Training yourself to bolster skills like concentration.
  • Thinking beyond work. Following the 80/20 Rule will allow you to pursue other interests outside of the workplace that can make you healthier and happier.

Consider the opportunity cost.

The opportunity cost is often used when making a financial or investment decision. In a nutshell, it’s determining the return you’ll receive from each option you’re weighing.

For example, you decide to spend $2000 on a new Macbook. While you now have a new laptop, you also can’t put that money towards something more beneficial in the long run — such as making sure your emergency fund is full.

You can also use this concept when it comes to how you want to spend your time. You could accept that meeting invite. But, it’s an hour-long and doesn’t have a clear purpose.

Instead, you may determine that that block of time could be better spent finishing an important task so that you can leave early to spend time with your family.

Let go of the narrative so that you can focus.

“If you are feeling fear, shame, overwhelm, anxiety, worry … this is completely natural,” writes Leo Babauta from Zen Habits. “Let yourself feel it fully for a moment.” From there, “see if you can let go of the narrative that’s causing the fear.”

“What narrative are you playing in your head that’s making you afraid?” he asks. Are you concerned about not meeting a deadline you set or being perfect? “These are not necessarily false narratives, but they’re hurting you no matter how true they are.”

Narratives, like the examples above, “keep us from being present, pulling us instead to thinking about other things,” states Babauta. They also “add fear and worry to our experience, which makes it harder to focus.”

“So think of the narrative as a soap bubble that you can just pop,” he advises. “Pop! And it’s gone.”

Bring more mindfulness into your life.

Well, you know that this was eventually going to pop up.

“According to thousands of years of tradition, Buddhists meditate to understand themselves and their connections to all beings,” writes Jill Suttie, Psy.D. in Greater Good. “By doing so, they hope to be released from suffering and ultimately gain enlightenment.”

Research, however, also shows that “mindfulness affects many aspects of our psychological well-being,” adds Dr. Suttie. These “include improving our mood, increasing positive emotions, and decreasing our anxiety, emotional reactivity, and job burnout.” Moreover, mindfulness is good for our hearts, improves immune response, and decreases cognitive decline.

Even better? You can introduce mindfulness into your daily life via;

  • Start each day on the right foot. Rather than jumping directly on your phone, ask, “What is my intention for today?”
  • Visualize your goals.
  • Practice peaceful eating and savory every bite.
  • Conduct body scans throughout the day.
  • Take frequent mindful breaks, such as going for a 20-minute walk outside.
  • Activate the “slow brain” by creating new patterns, such as a series of “If this, then that” messages.
  • Be more clear about the aim of your physical activity.
  • Drive yourself calm during your commute. For instance, before turning over the engine, engage in breathing exercises and checking for any body tension.
  • Review your day and practice gratitude.

Stop making yourself busy.

There’s a rule that I’ve followed for years when you feel over-committed and need to decide where to trim the fat. “If you’re not saying ‘HELL YEAH!’ about something, say ‘no,’” recommends Derek Sivers.

“When deciding whether to do something, if you feel anything less than ‘Wow! That would be amazing! Absolutely! Hell yeah!’ — then say ‘no.’”

“When you say no to most things, you leave room in your life to really throw yourself completely into that rare thing that makes you say ‘HELL YEAH!’”

Whatever you’re invited to, regardless if it’s a meeting or social function, if you’re not 100% into it, politely say “no.” And use this thinking with any other time requests that come your way as well.

Connect with people — in real life.

“In many Muslim cultures, when you want to ask how they’re doing, you ask: in Arabic, Kayf haal-ik? Or, in Persian, Haal-e shomaa chetoreh? How is your haal?” writes Omid Safi.

“What is this haal that you inquire about?” Safi asks. It’s “the transient state of one’s heart.” That means that you’re genuinely asking, “How is your heart doing at this very moment, at this breath?”

“I am not asking how many items are on your to-do list, nor asking how many items are in your inbox,” he states. “I want to know how your heart is doing at this very moment.” Whether it’s filled with sadness or joy, this builds a stronger connection with others.

“Tell me you remember you are still a human being, not just a human doing,” adds Safi. “Tell me you’re more than just a machine, checking off items from your to-do list. Have that conversation, that glance, that touch.”

“Be a healing conversation, one filled with grace and presence,” he advises.

Make everything negotiable.

“You will never find time for anything. If you want time, you must make it.” — Charles Buxto

I can’t stress this enough. You are the gatekeeper of your time. Don’t let anyone else tell you otherwise.

Of course, this doesn’t mean you shouldn’t be disrespectful of others. For instance, when you get paid to do a job on an agreed-upon deadline, then you have to see that through. On the flip side, if you’re at full capacity, don’t commit to anything new until you have the availability.

The key is to be transparent and flexible upfront. Sharing your calendar, in my opinion, is the easiest way around the stress of being transparent and flexible. As opposed to role-playing as Tom and Jerry, they can see when you’re free to have a conference call, meet for lunch, or start a new project.

Establish tech-free zones.

While you can’t completely go-off-the grid, you do need to establish boundaries with technology. Your phone, as an example, has a knack for distracting and pulling you from the present. Just think about how many times you’re in the zone or relaxing only for a text to transport you to some future event.

While turning off notifications or blocking apps/websites at certain times can help, there’s always the temptation to look at our phones. In fact, there’s even a phenomenon known as phantom vibration syndrome where we think that our phone is ringing or vibrating when it’s not.

The best way to counter this? Go on a tech detox by designating tech-free zones.

When it’s time to eat dinner, leave your phone in the living room. Have your family do the same is that everyone is fully engaged in conversation. When it’s bedtime, turn your phone off and keep it somewhere else in your home — even if it’s just across the room.

While leaving your phone in another room may be uncomfortable initially, it will get easier over time. Eventually, you’ll realize that you don’t always have your phone beside you 24/7. And, that will improve your relationships, encourage a better night’s sleep, and make you in-tune with your surroundings.

It May Be Summertime, but the Living Ain’t Necessarily Easier

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It May Be Summertime, But the Living Ain't Necessarily Easier

In reality, it’s mostly only teachers and students who get to take the entire summer off. Even so, summertime is heavily associated with vacations, beach days, and other fun extracurricular activities. Warmer weather certainly enables a lot more outdoor fun than the other months of the year.

Don’t let all the fun in the sun go to your head, though. There’s still work to be done.

It can be all too easy for business owners to adopt a summer vacation mindset and allow things to slide a bit. When you feel the heat slowing you down, it’s important to set appointments — with yourself — to stay productive. Below are five examples of the types of appointments you should set to keep up your forward momentum.

1. Weekly Planning Sessions

Summer often arrives coupled with a “go with the flow” attitude. While this can be an attractive way to spend your days, a sustained lack of structure often leads to decreased productivity. To keep yourself — and your business — on track, schedule weekly planning meetings for yourself.

Weekends might be an ideal time to hold these personal planning sessions for anyone who operates on a regular 9-to-5 schedule. Whatever time slot you select is less important than keeping that appointment each week. If something does come up, reschedule this time immediately.

When the time for your planning session arrives, open your calendar and plot out the next seven days. Are there any events you need to prepare for? Block out time to do so. Is there a milestone you need to reach in pursuit of a summer goal? Write down your task completion percentage. Use this time to organize your time and efforts to pursue a productive week.

Make your plans as specific as possible. Vague notes are more easily overlooked. Plenty of blank spaces in your calendar may unintentionally provide room for idleness. The more you can plan out your work hours, the better.

2. Self-Care Appointments

Scroll through enough summer vacation photos on social media, and you may begin to feel left out. Burnout and idleness are common during the summer months as workers dream about the beach and count the days until the next weekend. One way to avoid such burnout is to regularly schedule smaller blocks of time for yourself.

Self-care might sound counterintuitive when talking about productivity, but it’s been shown to be an effective long-term play. Approaching your personal time by setting appointments ensures that you’re making time for yourself and that you do so responsibly.

Two dangers to be aware of are taking too much personal time or not taking enough. Scheduling a spa day or a movie night will give you quality time to unwind without taking it too far. By being well-rested and in good spirits, your energy and focus during work hours will be increased.

3. Personal Budgeting Meetings

Over half of the U.S. population takes their spending up a notch during the summer months. Oftentimes this is because summer is strongly associated with fun and new experiences. Extra trips and excursions are planned and taken. If you’re not keeping a personal budget, you run the risk of overspending.

What does budgeting have to do with productivity? As it turns out, a lot.

Money problems are one of life’s biggest stressors. The realization that you’ve spent more than you should have can cause anxiety, which in turn reduces your productivity and overall well-being. You might feel inclined to counterbalance stress by working more hours, but that doesn’t always equate to more effective work. This tactic is often self-defeating.

You may not need to set personal budgeting appointments as often as you do for weekly planning. Once a month might suffice unless you have to accommodate a major event such as a summer wedding or an unexpected medical bill. Document your expenses, necessary or not, and do your best to stay within that budget for the rest of the month.

4. Review Your Metrics

Let’s get down to business. When was the last time you checked your business metrics? These will be one of the greatest indicators of overall productivity this summer. Any slump will be directly reflected in your numbers. This is especially true if you’re a small business owner or operating a startup where even the slightest action can have a big impact.

Set a recurring appointment with yourself to review your business metrics. Doing so will ensure you actually glance at them from time to time. Here are a few metrics you should consider:

  • Response time: How quickly are you following up with a prospective customer?
  • Website traffic: How many customers are using your website in a given time period?
  • Social media followers and engagement: What’s the number of customers supporting your business online and interacting with posts?
  • Cash flow: What’s your total revenue minus total expenditures?

These numbers and others are good indicators of how healthy your business is. A commitment to your personal productivity should cause these numbers to improve. As you look at data metrics, set goals and formulate plans that put your productivity to work instead of throwing ideas at the wall until something sticks. Make appointments with yourself to check progress.

5. Self Check-In

Some of us need constant reminders to keep productivity up. If you’re one of these people, feel free to set personal appointments as often as you see fit. This could even be a daily occurrence where you check in with yourself to gauge your progress that day.

Let’s say you’ve set a personal goal to make 20 cold calls a day to grow your startup business. A self check-in appointment at midday can help you get into gear if you’re falling behind on your quota. Regular self-check-ins will also hold you accountable for the different goals you set throughout the summer.

You definitely want to make time to enjoy summertime, but a small business owner can only afford to get so comfortable. The summer months may be pivotal for your business and your personal progress. Experiment with setting personal appointments to stay motivated so that you don’t let too many opportunities pass you by. 

Over Everything? 11 Ways to Regain Motivation

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Over Everything? 11 Ways to Regain Motivation

We’ve all been there at one point or another — saggy-baggy motivation. You just lose your drive to achieve the goals that you’ve set. And, that’s a problem that can hold you back from solving problems, exploring new opportunities, and breaking unhealthy habits.

Over Everything? 11 Ways to Regain Motivation

If you find yourself in this rut, don’t lose hope — just don’t. You can still get back on track even if you feel like you’re in charge of, or — worse — you’re done and “over” everything. Getting your zip back will involve doing the following 11 strategies.

1. Motivate yourself with one goal.

“Whenever I’ve been in a slump, I’ve discovered that it’s often because I have too much going on in my life,” writes Zen Habits’ Leo Babauta. “I’m trying to do too much.” As a result, “it saps my energy and motivation. It’s probably the most common mistake that people make: they try to take on too much, try to accomplish too many goals at once.”

It’s impossible to “maintain energy and focus (the two most important things in accomplishing a goal) if you are trying to do two or more goals at once,” he adds. “You have to choose one goal, for now, and focus on it completely.”

“I know, that’s hard,” Leo says. “Still, I speak from experience. You can always do your other goals when you’ve accomplished your One Goal.”

2. Go back to square one.

Do you feel like throwing in the proverbial towel? I think we all have at some point. But, when this becomes too unbearable, it’s often best to give yourself a time out and remember your “why.”

For me, this involves having some “me” time. Usually, it’s a really long walk with my dog and without my phone. During this time, I ask questions like;

  • Why did I choose this work in the first place?
  • What were the initial goals?
  • Is what I’m doing helping my pushing me closer to my long-term goals?
  • Do I enjoy working with my current team?
  • What’s the reason I get out of bed every morning?

You don’t have to ask these exact questions. The idea is to carve out some alone time in order to remember why you started.

3. Give yourself a fresh start for motivation.

At the same time, you might just need to turn over a new leaf. I get that this can be tough. But, sometimes you just have to be proactive and move on to something else.

But, did you know that you can do this at any time? Well, that’s what a study from the Wharton School of Business discovered. Researchers found that “intertemporal markers” encourage us by;

In short, talk yourself up and contrive a fresh start when you need a shot of motivation.

4. Make a Ulysses Pact.

“Named for the clever hero of the Trojan war, the Ulysses Pact is a technique for holding yourself accountable to stick with a goal even when it’s hard,” explains Nick Wignall.

What’s the key ingredient in a Ulysses Pact? It’s “that we make a choice in the present (when things are relatively easy) that binds us to perform an action in the future (when things are hard).”

“For example, suppose you want to stick to a plan of going for a run two times per week in the morning with a friend,” adds Wignall. “You could write your friend a series of checks, each for $20, and instruct them to cash one and use the money on whatever they want if you miss a workout with them.”

“In short, the Ulysses Pact helps you maintain high motivation when things get tough by locking in a future behavior ahead of time.”

Why do commitment devices work? They’re “a way to overcome the discrepancy between an individual’s short-term and long-term preferences,” clarifies economist Jodi Beggs. “In other words, they are a way for self-aware people to modify their incentives or set of possible choices in order to overcome impatience or other irrational behavior.”

5. Go on mini-sprints.

“Our brains are wired to focus on the short term versus the long term,” explains high-performance coach Shefali Raina. “So mini-sprints help us get focused, energetic, and motivated to complete shorter-term tasks and feel good afterward.”

Keep that in mind whenever you perceive a task as too big too long, overwhelming, or tedious. Instead of forcing yourself to get into the zone, break these tasks down into min-sprints or shorter blocks of time.

How you go about this is ultimately up to you. For me, I’m all about eating an elephant one bite at a time. For instance, when writing this article, I focus on one point at a time instead of “Oh man, I have to a 1,000 word plus article!”

Another suggestion would be to tap into your ultradian rhythms. For most of us that means, we can work for around an hour before taking a break. One study found that the ideal formula is working for 52-minutes followed by a 17-minute break.

6. Limit wishes.

“You begin to fly when you let go of self-limiting beliefs and allow your mind and aspirations to rise to greater heights.” — Brian Tracy

It’s true. Limiting beliefs hold us hostage from pursuing our goals and desires. For example, they prevent us from asking someone out on a date or starting a new business.

What do we do next? We make limiting wishes, such as “If I were thinner I would be attractive to others” or “If I had a million dollars I could launch my startup.”

While there are times they can be useful, like protecting us from breaking the law, they’re often barriers. Overcome this by challenging limiting beliefs. Some suggestions are asking “What if I’m wrong” and “How this belief is serving me?”

7. Set goals that are intrinsically rewarding.

“In my research, I find that immediate rewards when pursuing long-term goals increase goal persistence and that this occurs by increasing intrinsic motivation — the desire to pursue the activity for its own sake,” says Kaitlin Woolley, assistant professor of marketing at Johnson College of Business. “For example, focusing on the positive taste of healthy food, or the fun in working out, can increase healthy food consumption and persistence with an exercise.”

Immediate rewards are also an effective motivator when developing new habits as well. “A large part of the problem stems from the fact that people are focusing too much on the delayed reward — the outcome of their workout or healthy eating,” notes Woolley. “But when people are in the middle of something, they care a lot about the experience and having fun, more so than the delayed outcome.”

Woolley’s research has also found that fun is key when pursuing long-term goals. “People often get wrapped up in the outcome of their actions,” she says. “And it’s not that the outcome isn’t important, but having fun along the way is the key to persisting with goals.”

8. Change your scenery for motivation.

If you’ve properly set up your workspace, it can be inspiring and motivating. I would dare say that it’s somewhere that you actually enjoy being. And, the comfort and routine you’ve established can reduce anxiety and the number of decisions to make.

However, it can get boring. It’s like if your favorite meal is spaghetti and meatballs. If you have this for dinner every night, you’re going to get sick of it. To avoid this, you need to have a variety of meals.

If you feel like you’re getting tired of your routine, shake things up. Instead of going to work in your office, work from a coffee shop, coworking space, or local library. Better yet, get yourself outside as the color green has been proven to boost energy and motivation.

9. Place the negatives out on the curb.

“The brain is a complex muscle that solves complex mathematical problems, creates innovative ideas that have put humans on the moon, invented the internet which changed the way we live and the mind gave us the intelligence to cure serious diseases saving countless lives,” writes Chris Delaney for Addicted2Success. Despite all that, it can still be tricked.

Delaney suggests that you say “I Love London In The Summer Time” out loud.

Your eyes didn’t deceive — and no one made a grammatical error. But, did you spot the double use of the word “the?” Don’t worry, most people didn’t.

What’s the point of this? The “same psychology can be used to trick the mind into Motivation,” says Delaney.

First, “Think of a task that you need to complete but procrastination has stopped you in your tracks,” he adds. “When thinking about this goal, do you imagine how hard this task is, the number of steps you have to take and do you second guess how you will fail?”

“With a focus on the problems and pain of the goal, your mind magically deletes the positives, the potential fun, and your optimistic outcome.” Instead, focus on the positives.

One strategy you can try is imagining that you’re watching a small black-and-white TV. Visualize any negative thoughts or bad memories getting smaller and dimmer. Next, replace “this image by imagining a large, colored film” that’s full of fun and laughter.

10. Hang out with the right crowd.

There’s a popular adage that goes, positivity breeds positivity. Believe it or not, that’s pretty sound advice. The reason being that this type of energy is contagious.

Think about this for a second. When you’re surrounded by positive-minded people who are go-getters, it’s more motivating than hanging out with naysayers and people without ambition.

11. You are your motivation.

Finally, create routines and rituals that get you amped. For instance, before getting into your most important task for the day, psych yourself up by listening to a playlistleveling up with gamification, or tapping into the power of nostalgia.

Over Everything? 11 Ways to Regain Motivation was originally published on Calendar by John Rampton.

5 Potential Barriers to Automated Appointment-Making

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5 Potential Barriers to Automated Appointment-Making

Automated scheduling makes life for appointment-based businesses so much easier. However, that may not be the case for all your clients. There are some potential accessibility barriers that every business must be aware of, especially when moving most of their operations to an online platform.

The Americans with Disabilities Act was signed into law in 1990 to help eliminate everyday discrimination against people with disabilities. This includes barriers to employment, schooling, and working with businesses. The internet has helped a lot of people with disabilities accomplish great things, but there are still struggles to overcome. Businesses should take the following factors into account as a strong first step toward making online scheduling available to all:

1. Visibility

The most common disability you’ll come across when operating online is visual impairments. There a variety of different issues that may affect your customers, each with its own required solutions:

Low Vision

There are lots of factors that can contribute to low vision, from cataracts and astigmatism to simple aging of the body. Individuals with low vision will struggle with small bodies of text, complex fonts, and poor spacing between words. Minor tweaks to your website and online appointment software, as well as enabling text enlargement as a feature, will accommodate their needs.

Some of your customers may be legally blind, rendering all the text and images on your website inaccessible to them. These individuals typically rely on screen readers to navigate the internet, getting all their information from sound. Read through your appointment process and see how each heading and set of instructions sounds in your head. If everything flows smoothly, you should be in the clear. 

Color Blindness

The average person can clearly distinguish different colors. Those who suffer from color blindness, though, lack such perception. This can be a challenge for them in many aspects of life, including working through websites that rely on color signals for navigation.

For example, red is a common color used to indicate an error in a form field that’s needed to finalize an appointment. Red can be a tricky color for many color blind people to identify, causing them to miss the details that require their attention. Using textures or symbols alongside colors will help direct them just as well as any other customer. 

Light Sensitivity

Some people are really sensitive to light, which can make it difficult for them to navigate your website if it includes bright colors. Many apps include a “dark mode” setting for this very purpose. Replacing white with black is a simple tactic that can make all the difference for those with high light sensitivity. 

You might think that adjusting the brightness on a device is enough, but don’t count on it. When looking to comply with ADA regulations, go above and beyond to meet the needs of every customer you serve. 

2. Hearing Impairments

While the internet is considered to be a primarily visual medium, there are certain aspects that only function with an auditory component. You might not realize that you’re alienating those with hearing impairments until you revisit your website with a fresh perspective. 

Does your website have a video that’s used to explain how your appointment software works? If you do, make sure that those with hearing impairments receive equal direction. Enable closed captioning or provide a transcript of the video so that all the information can be read as well as heard.

3. Dyslexia

Contrary to popular belief, dyslexia is not a visual problem. It’s considered a language-based learning disability that makes reading and writing a challenge. People with dyslexia are just as smart as anyone else. However, their brains have a harder time connecting letters and words together when reading things like your appointment booking portal.

Simple fonts such as Ariel are easier to process. Avoid using italics if possible, as this can cause letters to run together or seem foreign. In addition, videos and images can guide those with dyslexia through your appointment booking software if you make them an option. 

4. Motor Function

Motor skill disabilities pose another potential obstacle to online appointment booking. Trying to operate a sensitive mouse or trackpad can be frustrating for customers with even minor struggles with motor functions. Your job as a business is to make website navigation and appointment booking as easy as possible for everyone.

This demographic normally gets by through keyboard commands rather than a trackpad or touchy mouse. Make sure customers can navigate through your appointment booking software by using arrow keys and shortcuts. Even customers with perfect motor skills will appreciate having several options for website navigation. 

5. Sensory and Memory Issues

Ever experienced a sensory overload? When there’s too much going on in your vicinity, it’s practically impossible to focus. People with sensory processing issues can experience such sensory overload all too easily. If your online booking software is too loud and busy, it can be too overwhelming for these individuals to schedule appointments online.

There are also those with short-term memory problems who will struggle with a long and complicated booking process. Take time to evaluate how your online booking software can be simplified to cater to both of these types of customers, as well as anyone else who might simply be in a hurry. 

There are many unique disabilities and hardships that each of your customers push through on a daily basis. Get to know them so that you can serve them better, both through your online appointment software and your in-house service. You’ll feel a greater sense of satisfaction knowing that no customer will be turned away or feel discouraged when interacting with your business.

10 Activities for Your Inner Outdoorsman

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10 Activities for Your Inner Outdoorsman

Sheltering in place for many long months has taken its toll. Now that the warm weather is finally here, it’s time to get outside! Your Calendar is just itching for you to fill it with some outdoor activities.

Activities for Your Inner Outdoorsman

Your inner outdoorsman might need some waking up after hibernating for the winter or from living in the city for too long. Luckily, there are a number of activities suited for everyone from the biggest homebodies to the backwoods enthusiasts:

1. Camping

Need to get away for a weekend? A camping trip will do just the trick. There should be at least one campground within driving distance from where you live, yet far enough away that you feel like you’re on an expedition.

If you’re unable to travel or just don’t feel like completely roughing it, camp out in the backyard. This can be just as fun, especially with small children who don’t travel well. Besides, camping within walking distance from the kitchen is the best of both worlds.

2. Hiking

The great thing about hiking is that you can go at your own pace. There are trails of varying difficulties so you can go on a calm afternoon stroll one day and get in a solid uphill workout on the next. You can also decide just how long you want to hike, simply turning around when you’re feeling ready to head back home.

If you live in the concrete jungle without access to nearby hiking trails, look for greenbelts and parks with walkways instead. These are beautiful and accessible places to talk a walk or go on a jog by yourself or with family.

3. Rock Climbing

Daredevils around the world chase the thrill of summiting the largest and most difficult peaks they can find. There’s a great sense of accomplishment that comes from completing a rigorous climb and enjoying the spectacular view of your achievement.

The reality is that not many people are willing and able to participate in outdoor rock climbing. However, you can have just as much fun doing some indoor rock climbing. Your innermost outdoorsmen will be just as entertained, and you’ll be much safer all the while.

4. Biking

You’ve heard the saying “it’s as easy as riding a bike”. There’s a reason this phrase has been around for so long; you never truly forget how to ride a bike. Put that to the test by saddling up for a bike ride.

There are varying degrees of biking for everyone from aspiring Olympic athletes to parents looking to unplug their kids from video games. You can take a mountain bike to hit the trails, get a street bike for some intense exercise, or take the family on a Sunday ride with whatever wheels you got. Biking can even replace your commute to work if you’re within riding distance.

5. Bird Watching

Want to enjoy the great outdoors without feeling like you’re only trying to survive? Give bird watching a try. This activity surrounds you with nature but encourages you to stay as still as possible instead of hiking up a mountainside.

Many bird watchers take a guidebook and a set of binoculars and try to spot as many species as they can. To take the hobby up a notch, grab a camera and work on your photography skills. The pictures you take will make a wonderful record of the time you’ve spent outdoors.

6. Golf

Another way to get outdoors without expending too much energy is to play a round of golf. You can get a good walk in or enjoy a ride in a golf cart, one of the best forms of transportation out there.

Most golf courses are immaculate. Groundskeepers do an excellent job keeping everything green and luscious. You’ll almost feel like you’re walking through a field in the woods instead of on controlled, manicured grounds.

7. Water Sports

You don’t always have to be a landlubber to be an outdoorsman. You’re depriving yourself of a lot of great experiences if you stay away from the many lakes and rivers in our country.

For the adrenaline junkies, white water rafting is one of the most exhilarating water activities you can find. For a calmer experience, take a canoe or a paddleboard onto a serene lake.

8. Archery

Archery has come a long way since it was first invented. Before it was a method of self-defense and survival. Today, it’s an outdoorsman hobby for testing technique and accuracy.

The reason that archery falls so far down the list is that it’s a fairly expensive hobby. Quality bows aren’t cheap, although arrows are reusable and targets can be made at home. You might be able to find a local archery range that allows you to rent bows and a range to give it a try before making a full commitment. If they offer archery classes, add one to your Calendar for some beginner instruction.

9. Fishing

There aren’t many activities as therapeutic as fishing. Minimal effort is required to set up a pole and wait for the fish to bite. After casting your line you can sit back in a chair and read a book or let your eyes rest for a moment.

If you have reliable data, you can even get some work done while at the fishing pond. Take the time to catch up on emails or schedule a phone call in your Calendar for the time you’re out fishing. Just make sure that work doesn’t completely overtake your outdoor experience so it feels like you’re still getting away.

10. Horseback Riding

Can you imagine a time before cars? While today people will commute many miles just to and from work, many years ago the distance a horse could ride was your limit. Getting back to those deep American roots will be sure to bring out that inner outdoorsman of yours.

There’s nothing quite like riding a horse. Commanding such a powerful animal is an experience not many can say they’ve had in today’s world. Setting up a horseback ride in your Calendar for a picnic or just to feel the wind in your hair is an event you won’t soon forget.

Pick a couple of these outdoor activities to add to your Calendar. Use up your weekends and afternoons to get out and experience the world while you can.

10 Activities for Your Inner Outdoorsman was originally published on Calendar by .

12 Stress Busters to Put You at Ease

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12 Stress Busters to Put You at Ease

Congratulations America. We’re the most stressed nation in the world. In fact, 55% of adults in the U.S. reported that they experienced stress during “a lot of the day” — compared to 35% globally.

And, stress has become even more overwhelming in the midst of COVD-19.

To be fair, stress is inevitable. While eating healthy, physical activity, getting enough sleep, and self-care are proven strategies to reduce stress, sometimes you need to call the Stress Busters. If not, you may be putting your mental health and wellbeing in dire straits.

1. Join the A’s.

“When we feel the effects of stress weighing us down, it’s like lugging a backpack that’s becoming heavier by the minute,” writes the Mayo Clinic Staff. “Too much stress can make our journey through life difficult.

And, it’s not just obligations that we dread that can cause stress. Even things that we look forward to — think weddings — can also cause be stressful. “When your stress level exceeds your ability to cope, you need to restore the balance by reducing the stressors or increasing your ability to cope or both.”

As such, if you need stress relief, you try using;

  • Avoid. Yes. It is possible to bypass stress. For example, if traffic gets your blood boiling, plan your commute when it’s not as hectic. If you’re working at full capacity, then learn how to say “no.”
  • Alter. You can also change your situation to alleviate stress. Some suggestions would be establishing boundaries, managing your energy, and communicating your feelings.
  • Accept. Sometimes, you need to realize that things are just the way they are. Learning from your mistakes, positive self-talk, and venting productively can help.
  • Adapt. Change your expectations and standards. Mantras, reframing, and focusing on the big picture can also help you adapt.

Just practice using the right technique until you notice that that once-hefty backpack is now your private bag of tricks.

2. Take a vacation — in your mind.

While actually getting out of Dodge, or even a staycation, can help put distance between you and your stress triggers, this isn’t always feasible. Maybe you don’t have the time or money. Or, there are still travel restrictions because of this ongoing pandemic.

Even if you have a vacation planned in a couple of months, that’s not going to help you get back to homeostasis right now. Guided imagery, however, can.

Whenever you feel overwhelmed, imagine that you’re in you’re “happy place.” All you need to do is close your eyes and let your senses take over. If this is the beach, imagine the sun warming your skin, the sound of the waves, the smell of the ocean, and the sand between your toes.

Don’t stay there too long, though — you don’t want to get sunburnt. Just visit for a couple of minutes so that you’re ready to face the present once again.

3. Become a NAVY Seal.

You don’t have to do this literally — unless that’s your provocative. But, you can actually use the “4 x 4 breathing” technique that SEALS use to lower their physical stress response and regain control.

Also known as the “box breathing” method, it’s been used by former Navy SEAL commander Mark Divine since 1987. And, it works like this;

  • Close your eyes. Next, slowly count to four while breathing in through your nose.
  • Hold your breath and count slowly to four. Make sure that you don’t clamp your mouth or nose shut.
  • Slowly being exhaling for 4 seconds.
  • Repeat the above at least three times. Ideally, you’ll do this for 4 minutes or until calm returns.

4. Go on a negative fast.

Are you stuck in a negative loop? You’re not alone. Neuroscientists have found that our thoughts have momentum.

What does that mean? Well, the more negative thoughts you have, the more likely you’ll end up in a rut. On the flip side, positivity begets positivity.

The good news is that you can rewire your brain to be more positive by going negatively fast. The first suggestion would be to go on a tech detox — primarily getting off social media. Practicing gratitude and exchanging negative thoughts for positive ones can help be of assistance.

5. Assert yourself.

I’ll keep this one short and sweet. If both personal and professional demands are putting too much stress on you, then it’s okay to say “no.” Remember, your priorities come first.

Just be honest and upfront with them. You might also be willing to compromise. For example, if you can’t meet with a client or friend this Friday, share your calendar with them so that they can pick a date when you’re available.

6. Practice PMR.

Progressive muscle relaxation is a method designed to help manage tension caused by stress and anxiety. To get started, the University of Michigan Health System suggests the following procedure;

  • Breathe in and tense the first muscle group (hard but not to the point of pain or cramping) for 4 to 10 seconds.
  • Breathe out, and suddenly and completely relax the muscle group (do not relax it gradually).
  • Relax for 10 to 20 seconds before you work on the next muscle group. Notice the difference between how the muscles feel when they are tense and how they feel when they are relaxed.
  • When you are finished with all muscle groups, count backward from 5 to 1 to bring your focus back to the present.

With some practice, you’ll be able to relax more easily and quickly.

7. Consider stress your friend.

While uncomfortable, stress can actually be good for you in small doses. In fact, according to health psychologist Kelly McGonigal one study found that when participants viewed stress as helpful, they had a healthier cardiovascular profile. “It actually looks a lot like what happens in moments of joy and courage,” she explained during a TED Talk.

So, instead of completely eliminating stress, McGonigal suggests that we get better at stress. To achieve this, she recommends that we view stress in more constructive ways. For example, when you notice a change in your heart rate or other physical symptoms induced by stress, tell yourself, “This is my body helping me rise to this challenge.”

8. LOL.

As the adage goes, “laughter is the best medicine.” And, science has proven that there’s some truth to this.

Laughter can relieve stress by;

  • Stimulating your organs
  • Relaxing your muscles
  • Improving cardiac health
  • Boosting your immune system
  • Lowering blood pressure
  • Aiding in weight loss
  • Being a healthy distraction
  • Improving your mood
  • Reducing stress hormones
  • Increasing endorphins
  • Strengthening relationships

That’s all well and good. But, how can you add more laughter into your daily life?

Well, that can vary. However, you can try calling someone who always makes you chuckle. Looking at funny picture or videos are also a tried and true way to tickle your funny bone. Spending time with your pet, not taking yourself so seriously, and trying laughter yoga are also recommended.

9. Be imperfect.

“Understanding the difference between healthy striving and perfectionism is critical to laying down the shield and picking up your life,” says researcher and author Brené Brown. “Research shows that perfectionism hampers success. In fact, it’s often the path to depression, anxiety, addiction, and life paralysis.” Gotta love Brené — she’s my go-to for many questions.

I always say, “perfectionism prevents you from improving and discovering new opportunities.” Worse (to me) stress and thinking about it — ruins your productivity. You think about everything that is wrong. Stew, think some more — wish you had done that differently (more wasted time). Rinse and repeat the second-guessing another twenty times.

Truly — needling yourself with perfectionism can pretty much ruin every part of your life. I use to think if I cut myself down far enough “it would finally make me shape up and fly right.” Perfectionism is not worth the body toll, not the damage to your health, business, and of course, relationships.

The good news? You can stop perfectionism in its tracks by;

  • Let go and surrender to the moment.
  • Set SMART goals that you’ll actually achieve.
  • Welcome feedback from others.
  • Stop comparing yourself to others.
  • Use “hypothesis testing” to push you out of your comfort zone.
  • Stop ruminating.
  • Find the balance between good and perfect.
  • Focus on the process and enjoy it.

10. Create a masterpiece.

A Drexel University study found that making art can significantly reduce stress-related hormones in your body. The best part? The skill level doesn’t matter.

So, the next time you’re stressed, go ahead and doodle, collage, model clay, or tap into your inner Van Gogh.

11. Connect with others.

“One of the most under-appreciated aspects of the stress response,” said McGonigal, is that, “Stress makes you social.”

“To understand this side of stress, we need to talk about a hormone, oxytocin,” she added.

“Oxytocin is a neuro-hormone,” McGonigal stated. “It fine-tunes your brain’s social instincts. It primes you to do things that strengthen close relationships.” It even makes you crave physical contact with your friends and family,” enhances empathy, and “makes you more willing to help and support the people you care about.”

Also, oxytocin is a natural anti-inflammatory. “It also helps your blood vessels stay relaxed during stress.” And it “helps heart cells regenerate and heal from any stress-induced damage.”

What does this all mean? Helping your family, friend, neighbors, community, or coworkers can reduce the negative effects of stress.

12. Practice emotional first aid.

“You put a bandage on a cut or take antibiotics to treat an infection, right?” asks psychologist Guy Winch. “No questions asked. In fact, questions would be asked if you didn’t apply first aid when necessary.”

“So why isn’t the same true of our mental health?”

“We are expected to just ‘get over’ psychological wounds — when as anyone who’s ever ruminated over rejection or agonized over a failure knows only too well, emotional injuries can be just as crippling as physical ones,” he adds. But, we need to learn how to practice emotional first aid by doing the following;

  • Don’t ignore your emotional pain. When you’re aware of it, treat it before it gets worse.
  • When you fail, redirect your gut reaction so that this won’t happen again.
  • If you’re treating yourself unkindly, be compassionate and talk yourself up.
  • Disrupt negative thoughts with positive distractions.
  • Find meaning in loss.
  • Don’t let excessive guilt linger.
  • Learn which treatments work best for you.

“Yes, practicing emotional hygiene takes a little time and effort, but it will seriously elevate your entire quality of life,” guarantees Winch.

Avoiding the ‘Black Hole’ of Customer Engagement

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Avoiding the ‘Black Hole’ of Customer Engagement

Automated appointment systems make life so much easier for both businesses and their customers. Booking and executing an appointment have never been more efficient. However, you need to be careful about falling into the “black hole” of customer engagement that can form around automation. 

Too many automated appointment systems facilitate client interaction during the booking process but end there. There are no response mechanisms or continuing interaction throughout the rest of the customer journey. Make sure you don’t lose people after they click the “Submit” button by following these tips:

Keep an Agent Within Reach

While online appointment software and other digitized features have nearly endless benefits, sometimes customers just need to talk to someone. It gets frustrating when you’re stuck with a chatbot and need to ask a more complicated question that only a human can answer. 

One of your employees doesn’t have to be available to help customers 24/7, as chatbots are able to do. Still, make sure your customers know they can speak with a customer service agent during business hours for more complex problems and concerns. 

When solving customer problems, your CS representatives have an excellent opportunity to further engage with customers. They can ask leading questions to get customers to provide feedback that, in ordinary situations, they might just keep to themselves. Have your reps record any comments customers make so you can take action on the issues they think need to be addressed. 

Send Out Customer Surveys

Customer engagement after the appointment is just as important as engagement before and throughout. The feedback you receive from customers provides valuable information on ways you can improve or practices you should continue using. 

After an appointment, send out a short email thanking customers for their business. Include a survey link in each email and ask customers to respond to questions about their experience. Make sure the survey link is easy to locate within your message. 

Use Social Media Regularly

If you want to engage with your customers when they’re not at your business, turn to social media. Roughly 70% of Americans have a social media account, most of which are used regularly. There are plenty of opportunities for customer engagement here.

Social media can spur customer engagement in several ways. An ad campaign will gather clicks that can lead to more appointment bookings. Inviting comments on posts provides another platform for customers to voice their comments and mention concerns the company can address.

Track Key Data Metrics

When customer engagement gets placed on the back burner, you have to find new ways to bring it back to the forefront. Set goals to track key metrics using customer data. In order to accomplish these goals, you’ll have to monitor customer engagement via online interactions. 

Set up your website to track customer engagement online. You’ll be able to see how long customers spend on your website, what pages they visit, and your landing page bounce rate. This information will help you adjust the layout to place forms and resources where they’ll best be seen. 

Data metrics can be drawn from your in-house team as well. Tracking the percentage of customers who accept an upsell will show you how customers are responding to this sales tactic. If percentages are low, you’ll know you need to change your strategy.

Incentivize Engagement

Some customers will purposely place themselves in the black hole of customer engagement because they simply don’t want additional interaction. If something goes wrong, they’ll either grin and bear it or take their business elsewhere without a word. 

Customers have the right to keep their thoughts to themselves, but your business benefits from their feedback and engagement. To draw them out of the woodwork, incentivize engagement to get the highest engagement rates possible.

A common business strategy is to take survey responses and use them as raffle tickets. Customers who leave feedback are entered into a drawing to win free services or other perks that are valuable to them. Using this tactic, you’ll receive more feedback than just the occasional review from those with strong opinions. 

Be Transparent

Nowadays, customers might associate surveys and unprovoked emails with marketing schemes intended to make a sale. Be transparent about the real reason you’re looking to boost customer engagement so they don’t shy away from your overtures.

For example, you might be reaching out to customers to inquire about a service package your company provides. Make it known from the get-go that you’re sending the survey to gauge whether you should continue to offer the package (or whatever your reason is). Customers won’t feel like you’re only trying to sell them something and will be more likely to provide honest feedback. 

Make Engagement Count

Finally, when you gather feedback, do something about it! Customers will fail to see the need for interaction and engagement if your company isn’t listening or reciprocating. 

Let’s say customers consistently mention the long wait times they experience before each appointment with your business. Instead of just nodding in sad agreement, come up with a solution. Do you need to install self-check-in kiosks in the lobby or take measures to stop appointments from running long? Your actions will inspire customers to continue to provide feedback, as they’ll know it is being used to improve their experience. 

Learn to spot the signs of a customer engagement black hole so you can steer clear of it. As soon as you feel your business being drawn in, take the necessary steps to adjust your course. By doing so, you will retain more customers and keep your operations running smoothly.

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