5 Ways Self-Serve Appointment Scheduling Amplifies Your Business

By | Appointment, Scheduling | No Comments
Ways Self-Serve Appointment Scheduling Amplifies Your Business

Being hands-on with your customer service strategy is a great idea. However, these days customers love being able to do things on their own. Self-service saves a lot of time for everyone and cuts down on human interactions that many people may wish to avoid if possible. 

While appointment-based businesses usually have a stronger relationship with their customer bases, there are still ways they can implement successful self-service options. Self-service can actually strengthen those relationships even though it may seem like customers are keeping their distance. Online appointment scheduling is a valuable integration that can really amplify your business in the following ways: 

1. It Offers 24/7 Scheduling 

Back in the analog day, appointment setting was very limited. You could only book an appointment over the phone during business hours when a company representative was available. This method of setting appointments was (and is) inconvenient for both parties.

With online appointment software enabled, customers can schedule appointments whenever they want. Someone could be lying in bed at two in the morning and book a dentist appointment. Thanks to your self-serve appointment solution, customers are less restricted when booking appointment slots.

Having the ability to schedule appointments 24/7 will do more than provide your customers with additional flexibility. By providing unlimited opportunities for customers to book appointments, you increase the likelihood that your time slots will get filled. Additionally, you’ll need to take fewer calls, which frees up your employees to tackle other tasks.

2. It Has Auto-Schedule Capabilities 

When you book an appointment after hours, there’s a chance you’ll forget the appointment entirely the next morning. However, you can easily avoid this by using another excellent appointment software feature. Calendar-syncing options are available so customers don’t have to manually add events to their calendars. 

Auto-scheduling helps keep missed appointment rates low. Couple this with appointment reminders, and your conversion rate will hit all-time highs. Online appointment software will do a lot of the heavy lifting when it comes to helping customers stay true to the commitments they make. 

Do you have loyal customers who make frequent visits to your establishment? Help them set up recurring appointments. If you have a client who always comes in on Monday mornings, automatic booking for those appointments will ensure they always get a time slot without going through the trouble of booking every single one. 

3. It Makes Appointment Scheduling an On-the-Go Affair

Not only can customers make appointments at any time, they can make them from anywhere. As long as customers have a device that is connected to the internet, online appointment software is ready and available. This means customers can book appointments while on the subway, at the gym, or even while at work. 

Online appointment software makes payment easier as well. Customers can choose to make payments online before even arriving at your place of business. This means they don’t have to spend as much time in the lobby. This will come in handy for customers who don’t have a very flexible schedule and might like using their lunch breaks to get quick appointments in. 

Simply having access to everything online is convenient. Customers can make changes to their personal profile, appointment preferences, and even upcoming appointment times on their own. 

4. It Reduces Errors

Let’s face it, humans are imperfect. Even your best employees will make mistakes from time to time. Reducing errors in appointment setting will save you a lot of headaches and keep your customers content.

With self-service, much of the responsibility falls on the customer when booking an appointment. The scheduling software will do the rest. Technology is programmed to keep errors to a minimum. As long as customers are careful about the times they select, everything should run smoothly. 

5. It Promotes Transparency

Along with self-service, increased company transparency is at the top of growing consumer desires. The more transparent you can make your business, the more you can amplify it.

For example, when customers use online appointment software, they can see the exact data settings you have put into place and can even customize them to their preferences. This gives you an opportunity to be upfront with how your company is using data and exactly what information you collect, as well as giving customers options. 

You can also be more transparent about things such as pricing. Calculating appointment costs can be tricky sometimes, especially when customizing services. If customers choose to pay upfront online, they can get a better idea of what your business is charging. 

There are many reasons why self-service will benefit your business in the long run. Besides, online appointment software is helpful in so many other ways that adding self-service is just one of many bonuses you’ll receive. Start implementing this solution today and watch how your relationship with your customer base continues to grow. 

Parental Time Management Hacks that Work

By | Time Management | No Comments
Parental Time Management Hacks that Work

Parents who work full-time provide a little magic and grace throughout the day. The Covid-19 pandemic punishes working parents.

Parents who work full-time are the best people to provide a little magic and grace throughout the day to their own children — But don’t underestimate the care they take with your team, either.

Parental Time Management Hacks that Work

The Covid-19 pandemic has made it almost impossible to be productive and totally engaged at work for working parents. Although everyone is ready to return to normal, even a “new normal” after the pandemic, working parents will likely feel overwhelmed and stressed.

These hacks are tried and tested and have helped many manage a busy household while helping people and teams maximize efficiency and productivity for decades. Add all of your duties and on your Calendar each month. 

Do a time audit every month.

You know that a lot of time is wasted, but most parents don’t spend the time evaluating what could be done differently. A “time audit” is a process that helps you identify where you are wasting your precious time. A time audit is like a financial-wellness audit that a financial advisor might recommend.

Take a copy of your calendar from the previous month, go through each activity and ask these questions:

  • Was this an efficient use of my time?
  • Could this be outsourced, delegated, or simplified?
  • What should I do to respond to this request?

A time audit helps you save time and money in the long term. It is too easy to fill up our calendar with requests and priorities from other people. But if we want to take control of our time, we need to take a proactive approach. Know how you use your time and assess how you use your time.

As a boss, if you are also doing a time audit — keep in mind the office chatter, the water cooler trips, and the lunches, and don’t count those “times” against your “at home” working parents.

Establish work-life friendly team ground rules

The biggest obstacle to setting boundaries about how late you can work responding to emails and other after-hour chores — or working on vacation lies in the legitimate concern that these boundaries might not be compatible with the corporate culture.

All of the extra-long-hour work you did before children are the reason you’ll want to have an essential conversation with your team.

While it is one thing to have your own habits or practices to help you leave work at home, it’s another to be able to discuss these issues as a team and set boundaries that they can all agree on when you have half the team at the office and the other half at home.

Some examples of ground rules could include:

  • Meetings after 3:00 p.m.
  • End times for meetings have always been met — keep it that way. 
  • Please leave work at work—no emails or calls after 7:00 p.m.
  • Vacation is vacation. Emailing while you are sick or on vacation is not permitted.
  • All critical path activities will have backup owners.

These “rules” might not work for you, but it is vital to have a group discussion about how your team can support each other in achieving work/life balance.

Turn Waiting Time into Audio Book Time

Remembering to turn on an audiobook is one of my favorite gifts, and it doesn’t take any extra time. So many individuals have a long list of books we want to read. But who has the time?

Tuning in to the value of audiobooks was transformative for me. The practice has turned a lot of my regular wait times into audiobook listening time.

These 15-minute listening sessions have been a big part of my self-care and my professional and personal development. Listening to audio is a regular part of my daily life, especially while waiting in the carpool line or grocery shopping; it energizes and gives you new thoughts and vision for your work.

Many people would find commute time to be an excellent opportunity for audiobooks or podcasts. It’s simple to take advantage of the downtime throughout the week and read at least one book per week. One book a week has had a significant impact on my life and makes for exciting conversations in all parts of life.

Contrary to popular belief, consuming every minute of your day with an activity (regardless of whether it’s enjoyable or not) isn’t healthy and doesn’t feel like self-care. Your body is the best timekeeper you have. So you will know how much time to spend on this new venture.

Coming out of Covid — you don’t have to accept every party invitation for your kids’ happiness.

You’ve probably accepted a birthday invitation because your child wanted to go, but then you are dragging them around all weekend you haven’t taken care of yourself. 

Many teens want to stay in bed and play vids until noon, which isn’t always a bad idea — but you need help with the house cleaning and pick up so that you are refreshed to get back to work on Monday.

It’s all too common to look at the kid’s invitation with the party theme and be excited for them — but then you don’t get your weekend catch-up done, and maybe you should consider other priorities like extra sleep, lounging, downtime, or additional sleep.

You might want to pause before accepting invitations if your weekends are not relaxing and reenergizing but rather too busy.

You can wait until the day before the party to make a decision or even suggest writing a fabulous birthday card to your child instead of going to the party.

Your Work-Life Balance Down Time

You need to have downtime as a working parent. But, when weekends are too busy, even with pleasant events such as birthday parties, you won’t have the opportunity (and need) to recharge your batteries — the batteries that will sustain you throughout your l.o.n.g week.

Sometimes, small incremental changes can lead to significant changes in your power and energy.

No one magic bullet will give you a lot of extra time, even for busy professionals.

Parents who work full-time will struggle to prioritize and make it all work. Therefore, it is essential to be thoughtful and intentional about how you spend your most valuable resource — time.

5 Ways to Be More Thankful

By | Knowledge Base | No Comments
Ways to Be More Thankful

As the calendar turns to the year’s penultimate month, all eyes are on the upcoming holidays. Thanksgiving is up next, full of hearty meals, parade floats, and American football games. This is an exciting time for everyone, and it’s a season we all look forward to.

Thanksgiving is all about being thankful for what you have, but sometimes being grateful is easier said than done. Life is full of hardships, many of which have been magnified by Covid-19 and other present-day calamities. Not to mention the growing rate of depression and anxiety forming among both children and adults today.

Being thankful in 2021 doesn’t have to be so difficult. With just a few steps, you can change your entire outlook on life and really be able to stop and smell the roses on your way to 2022. Here are some of the things you can do to be more appreciative:

1. Keep a Gratitude Journal

One of the simplest things you can do to become more thankful is to keep a gratitude journal. All you need is a notebook and a pen. Then, each day, write down at least one thing that you were thankful for before bed. Keep up this habit for at least a couple of weeks.

Some days you might struggle to find a single thing to write down. So do your best to write down at least one thing, even if it’s just thankful for oxygen. Over time, you’ll be able to pick out more and more things that you’re grateful for, which will gradually improve your outlook on life.

Use your Calendar to stay on top of your gratitude journal for as long as you need it. Creating an evening habit is your best bet so you can reflect on the day you’ve had. Consistency is critical here, so try not to miss a single day if you can help it.

2. Lend a Hand

Giving service to others is one of the best ways to be more positive and thankful regarding your own life. For starters, witnessing the struggles of others can be eye-opening to your life where your problems pale in comparison. Second, there are few feelings as heart-warming as hearing someone be thankful for you and your time and effort to help another human being.

With the holiday season starting to get underway, there are sure to be several community events where your services will be beneficial. Don an apron at a soup kitchen, volunteer at a nursing home, or deliver presents to an orphanage. Pay attention to the smile you’ll have on your drive home and think about how much more thankful you are for things now than you were starting the day.

Every time you plan to volunteer and serve, add the event to your Calendar. Feel free to send calendar invitations to friends and family members you think would enjoy the outing as well.

3. Make a Change

In addition to looking outside of yourself, take some time to do some introspection. Are there aspects about yourself or your situation that you can improve? It’s easy to blame the world when things aren’t going your way, but more often than not, there are steps you can take to improve your situation. In addition, you’ll find it much easier to be thankful after you’ve made the necessary changes.

Start by cleaning up your room. We’ve all put off this task for longer than we should, so there’s no shame in admitting it now. You’ll feel much better once your laundry pile is put away and your bedroom floor is finally clear once again. Isn’t it easier now to be thankful for where you live and the things you own now that everything is tidy?

Other changes will be more profound, such as breaking a smoking habit or getting back into shape. It will take a lot of hard work, but after making those changes, you’ll be so glad you did. You’ll be more thankful for your health and for the activities you can now participate in.

4. Say Thank You More Often

Need another simple solution to lift up your spirits? Say thank you more often! These two words can be powerful when used in repetition, significantly if you’ve fallen out of the habit.

Let’s say you forgot to bring your lunch to work, and that’s soured your mood a little. Of course, you might only be at Taco Bell for that reason, but still, take the time to say thank you to everyone who serves you. Doesn’t that make you feel a little better? You might even make the day of a food service worker who’s having an even more challenging day.

5. Surround Yourself With Loved Ones

Sure, people can ruin your day by being rude and inconsiderate. But, forget them for a second. Instead, you’ll find it much easier to be thankful when you surround yourself with supportive, loving individuals. Family and friends are so important if you want gratitude to abound in your life.

A social experiment showed that individuals increased their happiness levels by considerable amounts when they took time out of their day to call a loved one and express their gratitude to them. Now imagine if you made an effort to express such feelings regularly. Then, your family and friends will reciprocate your gratitude and fill your life with so much joy and kindness.

With Covid-19 regulations being lowered, make time in your Calendar to hang out with these essential people more often. Take an old friend out to lunch, go visit your grandparents, or go to the movies with your in-laws. These little activities will give you so much to be thankful for.

This Thanksgiving, make an effort to find more gratitude than ever. The holiday season will be much more enjoyable as you put these simple steps to the test to end the year.

4 Customer Complaints About Scheduling Software; And How to Navigate Them

By | Business Tips | No Comments
Customer Complaints About Scheduling Software; And How To Navigate Them

Trying to please every single customer who walks through your doors is next to impossible. There will always be some difficult person to deal with who has lofty expectations that even the largest of corporations can’t fulfill. That said, trying to cater to as many customers as possible allows you to cast a wider net to bring in more business. 

One way to go about this is not by looking at what customers like, but by analyzing their most sincere complaints. Doing so will shine a spotlight directly on the flaws of your business so that you can make meaningful changes to your operations. Add targeted changes to a solid business foundation, and your customer complaints will be few and far between. 

The following is a list of four customer complaints that you might hear specifically regarding scheduling software. To thrive, appointment-based businesses will need to navigate them appropriately.

1. Limited Payment Options 

The world of fintech has been evolving rapidly, and along with it has come a myriad of new payment options that customers have fallen in love with. Consequently, you might hear the occasional customer complain about limited payment options at your place of business. 

For example, enabling digital payments through apps such as PayPal and Venmo will help numerous customers who don’t rely on debit cards — to say nothing of cash — as often. This will especially come in handy for mobile payments where customers might find entering their credit card information a cumbersome process. Even accepting different varieties of credit cards will expand your desktop payment options and avoid excluding certain consumers.

Cryptocurrency is starting to explode, and many people are looking at DeFi networks to make their daily transactions. Including a couple of the major cryptocurrencies, such as Bitcoin and Ethereum, isn’t a bad idea. It might even put you ahead of your competition and demonstrate that your business is on the cutting edge. However, don’t worry about accepting payments for the week’s hot new coin, as the hype will be impossible to keep up with. 

2. Questionable Security 

One complaint you never want to hear regards your scheduling software’s security. Data privacy/security is a hot topic nowadays, with customers feeling a stronger desire to protect their data on the internet. Taking care of your customer’s information is absolutely vital for any modern-day business. 

Start by ensuring that all your transactions are secured through SSL encryption. Once you’ve got that protection in place, you can add a note to your scheduling software pages that notify customers of the security steps you’re taking. This will help them feel more comfortable booking appointments and paying for them online. 

The next step is making certain that all other customer data is locked up tight. Names, addresses, and any other personal information you might record should only be accessed by those with a need for that information. And your stored data should be safeguarded by firewalls, password protection, and any other cyber protections you might need to keep it out of dubious hands. 

3. No Rewards or Benefits 

If your business were an ice cream sundae, a rewards program would be the cherry on top. Some customers really like cherries, though, and they may get disgruntled if there’s not one in sight. While a rewards program isn’t essential to managing a good appointment-based business, it certainly makes the experience all the more delicious.

Dig in a little deeper, and you’ll see just how much value you can get out of an incentives program. Customers who book multiple appointments will be rewarded, which will increase your retention rates and help you to fill more appointment slots. Customers who receive benefits from rewards programs will also feel more valued and appreciated, another step in the right direction toward customer retention. 

The easiest way to implement a loyalty program is to reward customers who book multiple appointments. For example, a customer might get their tenth appointment for free after their first nine visits, or they might receive a free add-on service when they reach that threshold. Other small benefits will become hits as well, such as offering a discount to first-time visitors or customers who refer you to their friends. 

4. Restricted Platform Availability

Making scheduling software available on your customers’ desktops is a good start, but it won’t be a long-term solution. In fact, most consumers these days are making purchases and booking appointments on their phones. If your scheduling software cannot be accessed via mobile phone, you’re bound to hear several complaints.

Happily, you don’t need to develop an app to make this possible. All you need to do is ensure your web pages, specifically those pertaining to appointment setting, are as optimized for mobile as they are for the desktop. Only a few alterations need to occur, but the extra effort will mean your customers can book appointments just as easily on their smartphone as they would on any other device. 

Any appointment scheduling software worth its salt should be able to address these concerns and many more. When you treat consumer complaints as an opportunity to improve, your business can provide a better appointment experience to every customer. 

Leadership Shows the Way for Productivity

By | Appointment | No Comments
Leadership Shows the Way for Productivity

In order for the company to achieve its goals, everyone from top to bottom must be productive. Additionally, productivity will motivate employees, increase morale, and promote a more positive work environment. All of these, by the way, is essential if you want you and your team to get excited about work following COVID.

As you know, you must become an effective leader to improve your team’s productivity. But, that’s often easier said than done. Thankfully, you can improve your leadership skills using the following strategies. In turn, this will pave the way for productivity.

1. Don’t be a boss.

Initially, this may sound like a contradiction. But, as Theodore Roosevelt once said, “People ask the difference between a leader and a boss. The leader leads, and the boss drives.” As it turns out, the Bull Moose was 100% right.

As Building Champions notes, the key differences between a boss and a leader are;

  • Leaders focus on sustainable solutions, while bosses prefer quick fixes. Leaders show subordinates how and why to do things, while managers cultivate a micromanaged environment.
  • Unlike bosses, leaders are more emotionally intelligent. In contrast to subject matter experts, leaders are emotionally and people-savvy. Great leaders are empathetic, but also very capable of controlling their emotions.
  • Leaders manage people while bosses manage work. Leaders motivate people to achieve specific goals, while bosses control them. Influential leaders influence, inspire, and encourage others to make an organization successful.
  • Unlike a boss, a leader is someone who listens and speaks. Subordinates are expected to listen and obey their bosses when they deliver orders. Regardless of the title of the individual, leaders listen to everyone’s opinions.
  • Leaders encourage rather than criticize. Even though constructive criticism is healthy, excessive and constant criticism can be discouraging. An outstanding leader strikes the right balance between constructive criticism and rewarding employees when they excel.
  • Leaders create more leaders, not just circles of power. It’s considered a form of competition by the boss to hog all the power and authority. Instead, through delegation, education, and providing the right resources, a leader creates other leaders.

2. Effective communicators.

Communication is one of the most crucial aspects of increasing productivity among your team. Overall, members of your team should feel comfortable talking to you about challenges they are facing. But, if you want this to happen, you need to provide ample time to meet with them. And, you also need to make sure that you actually listen to them without judgment.

If this is an area that needs work, encourage your team to speak up during meetings. You can also put them more at ease by informally chatting with them, like during lunch. Other suggestions you can practice would be;

  • Make sure everyone is kept in the loop. Always keep the lines of communication open. Teams are more motivated when leaders are transparent and keep them informed.
  • Listen with empathy. Communication is a two-way street. As such, you must listen attentively to your employees. The more you listen to their concerns and implement changes, the more you will display respect as well as improve productivity and work processes.
  • Be careful about the medium you choose. Cooperation and healthy work culture will be enhanced with a suitable communication medium or tool. Examples include email, Slack, and Zoom.

3. Walk the talk.

Leading by example is a simple and effective way to increase your team’s productivity. If you do this frequently, your team will eventually become more productive. For instance, if you want your team members to show up to team meetings on time, you must make it a point to arrive early.

By setting the bar for productivity, your employees will most likely follow suit. After all, leadership is about influencing others to be more efficient.

4. Grant ownership.

Ownership is a powerful business principle understood by the best leaders. The best way to give ownership to team members? Let them make their own decisions and hold them accountable for those decisions.

You can induce a sense of responsibility in your team members when they’re held accountable for their work. As a result, it becomes apparent to them that their decisions can directly impact the performance of everyone else.

There are several different ways to take ownership of a project. For example, one employee could be a project manager, while another focuses on research. Regardless of the exact responsibility, this builds their self-confidence. How? Because it shows that you trust them to get the job done on time.

5. Bring more humanity into the workplace.

“As a leader, you can be the one to ignite more humanity at work,” write Debbie Cohen and Kate Roeske-Zummer in Fast Company. “Take time to pause and reflect on how you may be contributing to a work environment where people are disengaged.”

“Your people are watching you all the time, taking cues from what you do and say,” they add. “What is your impact? Are you helping their work feel deeper and more connected? When you do, people will give more of themselves, and business wins.”

In other words, without humanity, your employees will continue to suffer a toxic burnout. But, thanks to the following five practices, you can successfully bring more humanity into the workplace.

  • Creating safety. Having a sense of belonging allows individuals to feel safe, fully express themselves, and know what they have to offer.
  • Working together. Establish and work towards achieving a common goal. Also, “be sure every team member feels heard and knows their contributions are valued,” they advise.
  • Claiming values. Clarity and intentionality come from knowing what you stand for. It’s your job as a leader to help your employees learn about their values and to understand why they do what they do.
  • Owning your impact. “When you take responsibility for your impact, it creates personal accountability; your words and your actions align,” add Cohen and Roeske-Zummer. In order to own your impact, you have to be personally responsible for the work you do and the culture you create.
  • Daring not to know. Leaders who show they are human, vulnerable, and do not know all the answers, allow others to step up. The strength of an organization depends on not knowing. You can take charge by saying, “I don’t have the answer for that, what do you think?”

6. Encourage learning opportunities.

Companies offering extensive training have 218% higher income per employee than companies with no formal training, according to the Association for Talent Development (ATD). Moreover, these companies have 24% higher profit margins than those who haven’t invested as much in training.

As if that weren’t enough, employing training and development encourages engagement and retains your top talent. Whether if it’s paying for in-person/online classes, bringing in speakers, or attending workshops, everyone in your organization, including yourself, should be enhancing and learning new skills.

7. Offer incentives.

Research conducted by Genesis Associates in 2018 found that 85% of the employees surveyed felt highly motivated to perform their best when there was an incentive. Why? One reason is that when we feel appreciated, we’re encouraged to repeat the behaviors and habits that made us productive in the first place.

It is essential to consider the employee’s individual needs or preferences when deciding how to reward them. For example, some might prefer public recognition depending on your employees, while others would rather have privately expressed thanks. Besides simple words of appreciation, you can also consider the following incentives:

  • A handwritten note. By sending them a handwritten note, you show your appreciation and that you care enough to take the time to thank them personally.
  • Take them out to lunch. This is also an excellent way to get to them better. If they’re working remotely, you could have food delivered to their home.
  • PTO. If you don’t wish to give your employees a bonus or raise, you can offer paid time off in lieu of vacation and sick days.
  • Introducing a wellness program. You can reduce your company’s health insurance costs and sick days by implementing a workplace wellness program.
  • Lazy Monday/Friday Coupons. Employees can use these coupons to arrive late on Monday mornings or leave early on Fridays.

8. Reduce phantom workload.

Introduced by Marilyn Paul, Ph. D., and David Peter Stroh, phantom workload “is the unintentional work created when people either take expedient but ineffective shortcuts or avoid taking on such as essential.”

Examples include complex tasks like:

  • Clarifying mission, vision, and values
  • Asking questions that challenge what is ambiguous or unrealistic
  • Identifying and resolving conflicts
  • Clarifying and streamlining decision-making processes
  • Providing candid, constructive feedback
  • Differentiating people with sanctions and rewards
  • Launching innovative projects
  • Making decisions that require disinvestment in programs or projects

“When not addressed, the phantom workload leads to a variety of consequences such as rework, unproductive meetings, organizational conflicts, and fractured relationships,” explains Deanna Ritchie in a previous Calendar article. In addition, it wastes time since we keep working on “the same problem over and over again.” Eventually, phantom workload “leads to greater stress and a further reluctance or inability to engage in difficult tasks.”

The good news? You can rescue phantom workload through tactics, such as;

  • Setting a limited amount of realistic goals for you and your team.
  • Changing your behavior by identifying why you want to change.
  • Planning out your day and protecting your time.
  • Asking others for help.
  • Using rewards or inspirational resources like Ted Talks for motivation.
  • Overcoming procrastination through mindfulness or working on the most challenging task first.

And “experiment with different time management and strategies,” Deanna suggests. “There will be some trial and error involved. But, it’s the only way that you’ll discover what works best for you.”

9. Give each other feedback.

Introducing a team feedback process is the final but most important item on the list. When employees aren’t aware they are being inefficient, then how can they improve their performance?

With that in mind, that’s why performance reviews and constructive feedback are essential and not a nuisance. It’s a proven way to guide employees in strengthening their weaknesses.

Additionally, don’t forget to ask them how you could help them improve after giving them the feedback. For example, maybe a little bit more guidance would be useful on specific tasks. Or perhaps that could use a little more creative freedom. And, to further encourage a culture of trust and open dialogue, ask them where you can improve to become a better leader.

Make Sure Your Appointment Software Doesn’t Lack These 3 Qualities

By | Appointment | No Comments
Make Sure Your Appointment Software Doesn’t Lack These 3 Qualities

One of the most important appointment metrics you can track is customer retention. For appointment-based businesses especially, returning customers provide a lot of value both to your brand and to your bank account. There are several reasons why your customer retention might fluctuate, and your appointment software may be one of them.

In general, implementing online appointment software into your overall operations is a huge win. Booking and managing appointments is so much easier with a software tool at hand. However, there are some specifics that might make or break your business when a customer comes to evaluate their experience. 

There are many things you can work on vis-a-vis customer experience, but these three appointment software qualities are a good place to start. Any online appointment software is better than none at all, but these three characteristics should be a high priority:

Customization Options 

In a world where fast-food patrons can select from among 165 different kinds of fountain soda, it’s safe to say consumers have come to expect customization. This idea translates — if not in quantity, at least in principle — to other consumer choices. Customers want to be able to choose how to communicate with businesses, how they shop, and even how they book appointments.

Online appointment software opens the door for a host of customization capabilities. You can start by customizing what you want in your appointment software. Display options such as text font and size, in addition to your business logo and color scheme, will make online software fit seamlessly into your website. 

Once you’re satisfied with how your online appointment software looks and feels, start providing customization options for your customers. This can be done by enabling a variety of payment methods, such as accepting both debit cards and online payments through apps such as PayPal. The creation of customer profiles and the ability to book appointments through multiple platforms are more options that can be enabled thanks to this technology.

While not explicitly a customization feature per se, online appointment software itself allows customers to book and manage their appointments on their own schedule. Booking an appointment at two in the morning is no problem at all; nor is moving appointments around without the aid of a service representative during business hours. That sort of flexibility will win over many new customers quickly. 

Automated Email or SMS Reminders 

Reminders are a big reason why appointment software is so successful. Automated reminders drastically cut down no-show rates and help to boost customer punctuality. Since they’re automated, there’s no extra work required by you or your team members after such software is implemented. 

Offering both email and text reminders is also important. Your customers will have different needs and preferences, so having an option for reminders will appeal to almost everyone. In some cases, you can even send both for maximum effectiveness. 

Sending any old reminder isn’t enough, though. The way your reminder is composed is also an important factor. When creating appointment reminders, be sure to:

  • Provide accurate information regarding appointment times and services
  • Use a friendly but straightforward tone in your writing 
  • Include relevant calls to action
  • Enable reminder personalization
  • Maintain consistency from reminder to reminder
  • Allow the customer to adjust appointments through a provided link or command

Check these items off of your list, and your appointment reminders will be all the more effective and memorable. You’ll be able to distinguish your appointment system from competitors’ and provide better service to your appointment-setting customers. 

24/7 Calendar Sync Options 

Previously mentioned was the ability for clients to access online appointment software at all hours of the day. That being the case, you will want your appointment software to make real-time updates to any added integrations. The most important of these is the online calendar. 

Syncing up appointments with a personal calendar helps customers remember their commitments and stay true to them. If your appointment software isn’t syncing with their calendars automatically, there’s additional room for error you can definitely do without. 

Be sure that your business calendar is also being updated in real time. If your appointment software integrations work promptly for customers but are delayed for you, you could face last-minute scheduling conflicts. 

There are other integrations you can add to the right appointment software, and you also want response times to be as close to immediate as possible there. For example, customers will really appreciate online payments being processed immediately so they can better track their funds and account balances in real time. 

Appointment software solutions offer other important capabilities — such as lockdown security, extensive reporting, and waitlist management — that might be just as valuable to your business. These features are just a few of many. Whichever appointment software you choose, though, make sure it has the three qualities outlined here. If it does, your business will be sitting pretty.

Fall Back Into Productivity: 100 Quotes to Get More Done

By | Time Management | No Comments
Fall Back Into Productivity: 100 Quotes to Get More Done

It may not seem like it. But, a lot is going on in the autumn. Between getting back to a routine after your summer vacay to getting the kids back to school and adjusting to the end of daylight saving time (which happened on Sunday, November 7th), now you’ll have to finalize business plans for the holiday season. It’s easy for your productivity to get derailed.

The good news? If you find that you’re struggling with productivity this fall, use the following quotes to get you back on track.

Planning Quotes

If there is one secret to being productive — it’s planning.

You’re more likely to operate at peak productivity when you plan how you’re going to spend your time in advance. The alternative is taking things as they come and without a plan.

In turn, this almost guarantees both low efficiency and productivity. It’s also a chaotic way to live when you have a full plate.

1. “By Failing to prepare, you are preparing to fail.” – Benjamin Franklin

2. “Productivity is never an accident. It is always the result of a commitment to excellence, intelligent planning, and focused effort.”– Paul J. Meyer

3. “Without leaps of imagination or dreaming, we lose the excitement of possibilities. Dreaming, after all, is a form of planning.” – Gloria Steinem

4. “Long-range planning works best in the short term.”– Doug Evelyn

5. “Give me six hours to chop down a tree, and I will spend the first four sharpening the axe.” – Abraham Lincoln

6. “You’ve got to get up every morning with determination if you’re going to go to bed with satisfaction.”– George Lorimer

7. “If you don’t know where you are going, you’ll end up someplace else.” – Yogi Berra

8. “You don’t need a new plan for next year. You need a commitment.”– Seth Godin

9. “The time to repair the roof is when the sun is shining.” – John F. Kennedy

10. “Your daily choices and actions should be rational and productive.”– Sunday Adelaja

11. “The more time you spend contemplating what you should have done…you lose valuable time planning what you can and will do.” – Lil Wayne

12. “Plans are nothing; planning is everything.”– Dwight D. Eisenhower

13. “A man who does not plan long ahead will find trouble at his door.” – Confucius

14. “Before anything else, preparation is the key to success.” – Alexander Graham Bell

15. “Our goals can only be reached through a vehicle of a plan, in which we must fervently believe, and upon which we must vigorously act. There is no other route to success.” – Pablo Picasso

16. “Unless you have definite, precise, clearly set goals, you are not going to realize the maximum potential that lies within you.” – Zig Ziglar

17. “Setting a goal is not the main thing. It is deciding how you will go about achieving it and staying with that plan.” – Tom Landry

18. “Always plan ahead. It wasn’t raining when Noah built the ark.” – Richard Cushing

19. “To achieve great things, two things are needed; a plan, and not quite enough time.” – Leonard Bernstein

20. “Good fortune is what happens when opportunity meets with planning.” – Thomas Edison

Priority Quotes

The definition of productivity means being more than just busy. Being productive requires that you remain focused on achieving all of your goals in the most accurate and efficient way possible. And, that’s only possible when you do the right things at the right time.

21. “Life is short. Focus on what really matters most; you should change your priorities over time.” – Roy T. Bennett

22. “When my company started really growing, I didn’t have any help in my house at all. I had the upkeep of my daily life, I had a one-year-old and a three-year-old, and I had my house. So I had to prioritize.” – Julie Aigner Clark

23. “It is not enough to be busy, so are the ants. The question is: What are we busy about?”– Henry David Thoreau

24. “Not everything that can be counted counts, and not everything that counts can be counted.” – Albert Einstein

25. “Most of us spend too much time on what is urgent and not enough time on what is important.” – Stephen R. Covey

26. “Simplicity boils down to two steps: Identify the essential. Eliminate the rest.”– Leo Babauta

27. “Set aside time to plan how you will spend your time. Think about what’s most important. Then do those things first.” – Frank Bettger

28. “Our greatest danger in life is in permitting the urgent things to crowd out the important.” – Charles E. Hummel

29. “The necessary has never been man’s top priority. The passionate pursuit of the nonessential and the extravagant is one of the chief traits of human uniqueness.” – Eric Hoffer

30. “Learn how to separate the majors and the minors. A lot of people don’t do well simply because they major in minor things.” – Jim Rohn

31. “Desires dictate our priorities, priorities shape our choices, and choices determine our actions.” – Dallin H. Oaks

32. “Instead of saying ‘I don’t have time’ try saying ‘it’s not a priority and see how that feels.” – Laura Vanderkam

33. “When you have too many top priorities, you effectively have no top priorities.” – Stephen Covey

34. “Let us reflect on what is truly of value in life, what gives meaning to our lives, and set our priorities on the basis of that.” – Dalai Lama

35. “When you’re clear about your purpose and your priorities, you can painlessly discard whatever does not support these, whether it’s clutter in your cabinets or commitments on your calendar.” – Victoria Moran

36. “Decide what you want, decide what you are willing to exchange for it. Establish your priorities and go to work.” – H. L. Hunt

37. “If you chase two rabbits, you will not catch either one.” – Russian Proverb

38. “Think of priorities, not in terms of what activities you do, but when you do them. Timing is everything.” – Dan Millman

39. “The Principe of Priority states (a) you must know the difference between what is urgent and what is important, and (b) you must do what’s important first.” – Steven Pressfield

40. “Times of transition are strenuous, but I love them. They are an opportunity to purge, rethink priorities, and be intentional about new habits. We can make our new normal any way we want.” – Kristin Armstrong

Quotes to Help You Eliminate Obstacles and Adversity

No matter what task you try to accomplish, and how the amount of planning you did, there are always going to be obstacles in the way. These challenges aren’t just frustrating; they can also interfere with focus and flow state. In some cases, they may cause procrastination.

41. “If you have time to whine, then you have time to find a solution.”– Dee Dee Artner

42. “When someone tells me “no,” it doesn’t mean I can’t do it, it simply means I can’t do it with them.”– Karen E. Quinones Miller

43. “If you’re going through hell, keep going.”– Winston Churchill

44. “Sometimes, things may not go your way, but the effort should be there every single night.” – Michael Jordan

45. “Never give up on a dream just because of the time it will take to accomplish it. The time will pass anyway.”– Earl Nightingale

46. “One who conquers the sea today is ready to conquer the ocean tomorrow.”– Matshona Dhliwayo

47. “We don’t develop courage by being happy every day. We develop it by surviving difficult times and challenging adversity.”– Barbara De Angelis

48. “A challenge only becomes an obstacle when you bow to it.”– Ray Davis

49. “Sometimes you don’t realize your own strength until you come face to face with your greatest weakness.”– Susan Gale

50. “The greater the obstacle, the more glory in overcoming it.”– Jean-Baptiste Poqeulin (Moliere)

51. “And once the storm is over, you won’t remember how you made it through, how you managed to survive. You won’t even be sure whether the storm is really over. But one thing is certain. When you come out of the storm, you won’t be the same person who walked in. That’s what this storm’s all about.”– Haruki Murakami

52. “Because some people see a wall, and assume that’s the end of their journey. Others see it, and decide it’s just the beginning.”-  Angeline Trevena

53. “There is no better than adversity. Every defeat, every heartbreak, every loss, contains its own seed, its own lesson on how to improve your performance the next time.”– Malcolm X

54. “A hero is an ordinary individual who finds the strength to persevere and endure in spite of overwhelming obstacles.”– Christopher Reeve

55. “If you are facing a new challenge or being asked to do something that you have never done before, don’t be afraid to step out. You have more capability than you think you do, but you will never see it unless you place a demand on yourself for more.”– Joyce Meyer

56. “Start by doing what’s necessary; then do what’s possible; and suddenly you’re doing the impossible.”– Francis of Assisi

57. “Only those who dare to fail greatly can ever achieve greatly.”– Robert Kennedy

58. “The individual who says it is not possible should move out of the way of those doing it.”– Tricia Cunningham

59. “You can’t get much done in life if you only work on days when you feel good.”– Jerry West

60. “You miss 100% of the shots you don’t take.”– Wayne Gretzky

Quotes to Inspire, Motivate, and Take Action

Need a shot in the arm? Use the following quotes to get you inspired, motivated, and take action.

61. “Do you want to know who you are? Don’t ask. Act! Action will delineate and define you.” – Thomas Jefferson

62. “Dream big, start small, but most of all, start.” – Simon Sinek

63. “Take the first step in faith. You don’t have to see the whole staircase, just take the first step.” – Dr. Martin Luther King Jr.

64. “You don’t have to be great to start, but you have to start to be great.” – Zig Ziglar

65. “An idea not coupled with action will never get any bigger than the brain cell it occupied.” – Arnold Glasow

66. “Do not wait to strike till the iron is hot, but make it hot by striking.” – William B. Sprague

67. “Be content to act, and leave the talking to others.” – Baltasar Gracian

68. “Success seems to be connected with action. Successful people keep moving. They make mistakes but don’t quit.” – Conrad Hilton

69. “People may doubt what you say, but they will believe what you do.” – Lewis Cass

70. “Many great ideas go unexecuted, and many great executioners are without ideas. One without the other is worthless.” – Tim Blixseth

71. “Let your performance do the thinking.” – Charlotte Brontë

72. “Take action! An inch of movement will bring you closer to your goals than a mile of action.” – Steve Maraboli

73. “Well done is better than well said.”- Benjamin Franklin

74. “Do not let what you cannot do interfere with what you can do.” – John Wooden

75. “Action is the antidote to despair.” – Joan Baez

76. “Doing nothing gets you nothing.” – Sean Reichle

77. “Stay focused and don’t allow distractions to fill your mind or derail you from taking continued action.” – Byron Pulsifer

78. “You cannot score a goal when you are sitting on the bench. To do so, you have to dress up and enter the game.” – Israelmore Ayivor

79. “You’re a doer, because you’re prepared to make the necessary effort to translate your dream into action.” – Paul McCabe

80. “There is only one proof of ability—action.” – Marie Ebner-Eschenbach

81. “Nothing is impossible; the word itself says ‘I’m possible!’” – Audrey Hepburn

82. “The critical ingredient is getting off your butt and doing something. It’s as simple as that. A lot of people have ideas, but there are few who decide to do something about them now. Not tomorrow. Not next week. But today.” – Nolan Bushnell

83. “The way to get started is to quit talking and begin doing.” – Walt Disney

84. “Productivity is being able to do things that you were never able to do before.” – Franz Kafka

85. Perfection is not attainable, but if we chase perfection, we can catch excellence. – Vince Lombardi

86. “You were born to win, but to be a winner, you must plan to win, prepare to win, and expect to win.” – Zig Ziglar

87. “Time is at once the most valuable and the most perishable of all our possessions” – John Randolph

88. “Both good and bad days should end with productivity. Your mood affairs should never influence your work.” – Greg Evans

89. “Believe in yourself! Have faith in your abilities! Without humble but reasonable confidence in your own powers, you cannot be successful or happy.” – Norman Vincent Peale

90. “Would you like me to give you a formula for success? It’s quite simple, really. Double your rate of failure. You are thinking of failure as the enemy of success. But it isn’t at all. You can be discouraged by failure, or you can learn from it, so go ahead and make mistakes. Make all you can. Because remember that’s where you will find success.” – Thomas Watson

91. “If you don’t pay appropriate attention to what has your attention, it will take more of your attention than it deserves.” – David Allen

92. “Action is the foundational key to all success.” – Picasso

93. “If you commit to giving more time than you have to spend, you will constantly be running from time debt collectors.” – Elizabeth Grace Saunders

94. “You don’t actually do a project; you can only do action steps related to it. When enough of the right action steps have been taken, some situation will have been created that matches your initial picture of the outcome closely enough that you can call it ‘done.’” – David Allen

95. “Never allow a person to tell you no who doesn’t have the power to say yes.” – Eleanor Roosevelt

96. “The path to success is to take massive, determined actions.” – Tony Robbins

97. “Vision without action is a daydream. Action without vision is a nightmare.” – Japanese Proverb

98. “Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.” – Dale Carnegie

99. “Use the word PERHAPS to change your negative beliefs to possibilities that invite ACTION and, ultimately, to positive beliefs and probabilities.” – Anita Foley

100. “If you spend time getting ready to be perfect and do not start out to accomplish your dreams, you will find out later that you could have accomplished your dream if you had just acted.” – David DeNotaris

3 Reasons Scheduling Software Can Help Businesses Build Camaraderie With Customers

By | Scheduling | No Comments
3 Reasons Scheduling Software Can Help Businesses Build Camaraderie With Customers

There isn’t a single business on earth that can survive without customers. Even business-to-business companies need a reliable client base in order to stay afloat. While your products and services are extremely important, your highest priority should always be to take care of your customers.

One of the best ways to develop a strong relationship with your customer base is to value and respect their time. Each interaction with a customer is a chance for your brand to express that respect for customer time and attention. This will in turn foster camaraderie and loyalty over an extended period. 

To provide more value to your customers and honor their time, scheduling software is your go-to solution. Here are three reasons why implementing a scheduling software solution is the right choice for your business:

1. Customers Appreciate a Straightforward Experience

Clients will appreciate that you’ve prioritized making scheduling easy for them. It’s a simple gesture that shows that you care about their experience and want to make it better. Improving appointment scheduling doesn’t have to be difficult, either. All you need to do is enable online appointment software, and you’ll have already made a dramatic improvement. 

Being able to book appointments online opens up so many doors for customers. They no longer have to stay on hold to inquire about availability or wait until 9 a.m. to book the next available slot. Online appointment software is functional 24/7, meaning customers can always check or adjust appointment times based on their personal schedules. 

Scheduling software also speeds up the check-in process at the beginning of an appointment. When all of their appointment information is already booted up online, customers can show up mere minutes before their appointment starts and be welcomed in promptly. 

Leaving an appointment is also more straightforward. Customers can pay in advance through the scheduling software itself and book a return visit on their own time. Clients will never have a quicker or more painless appointment experience. 

2. Customers Will Know They Can Rely on You

Online appointment software makes your business seem reliable. When customers feel like they can depend on your system of operations, they’ll be more inclined to stick around for the long haul. Customer retention is one of the most valuable metrics your business will ever track, and the improvements you’ll make in that area alone make scheduling software worth every penny.  

If your company is constantly messing up appointment times and leaving callers on hold for lengthy stretches, you aren’t developing a reputation as a very reliable brand. Customers will view your business as a last resort rather than a superior option.

When you build in buffer time, scheduling software can also help your business prevent appointments from running long. Its automated notifications will likewise discourage late arrivals. These two actions will lead to a more fluid appointment experience for everyone. Customers will be more willing to book multiple appointments if they’re confident that your business will work with their schedule and make sure they get in and out on time. 

3. Analytics Enables Loyalty Programs

Membership programs that offer special benefits and rewards are a surefire way to build camaraderie between your business and its customers. Rewards foster a desire to book multiple appointments over an extended period, boosting your retention rates and yielding more revenue. A good rewards program can also set you apart from your competitors, even if they offer similar services (as is inevitable in every industry).

With online appointment software enabled, businesses can look at past scheduling analytics to put together a proper rewards program and follow through with it. For example, one of your promotions might be that members get a free day of service on their tenth visit. Thanks to scheduling software, you’ll know exactly when that tenth visit is for each customer even if they happen to forget. Discounts can be automatically applied online as a welcome surprise for your loyal patrons. 

Since scheduling software is accessed online, you can attach any deals or promotions you have going on to the booking area of the software. New customers can enjoy an ongoing sale even if they weren’t aware of it previously, and they will be thankful that your business included them in the deal instead of making them pay full price. 

Remember to be transparent when collecting data. Many consumers have grown wary of companies using their information for financial gain. Be open about what data you collect and exactly how it’s being used. Make it easy for customers to change data settings if they don’t want to share certain information. This transparency alone will build a strong bond between your customers and your business. 

Online appointment software is useful for so many other things. The only mistake you can make is taking any longer to implement scheduling software into your business. Your customers will be even more grateful than you will be for the changes you make with this technology. 

How to Power Calendar Your Meetings

By | Scheduling | No Comments
How to Power Calendar Your Meetings

Being a leader typically means giving time to your team. But, what is the right amount of time? As businesses grow, they develop a system for keeping schedules (mostly) organized. Here are some helpful tips to ensure that your time stays in order.

Use your calendar as a time-saving and efficiency tool. These suggestions will help you keep an edge while working smart.

1. Don’t hold meetings on a specific day.

Create a company policy that says, “No meeting on Wednesdays.”It’s the day everyone puts up their feet and daydreams. With no interruptions, it’s much simpler to maintain the workflow. Try it; you’ll love it!

2. Let your team plan brainstorming sessions, updates, and meetings. Allow them to do their own scheduling. Your teams can do all their own planning and execution on the actual presentations. Just give them the lead and see what happens. You’ll notice they become more fully vested in the meetings. Your team may need a quarterly meeting to plan when to meet during the quarter.

3. Have the Team Lead check that everyone is prepared.

See to it that everyone is prepared. For example, if you plan to use audiovisual equipment, ensure that your tech staff has all the equipment set up before time. If you are able, conduct a test run-through before the event to ensure that everything is “ship shape and Bristol fashion.”

A quick run-through is especially important when presenting a PowerPoint or when using video-conferencing software such as Zoom for the first time. Make sure that everyone on your team is familiar with all new equipment and tools. Have regular pieces of training.

4. Create an agenda.

Meetings that produce the best results begin with an agenda and a clearly defined objective. If you’re trying to establish the plan for your meetings — confirm the appointment of an employee, or simply exchange ideas — describing the goal of the meeting can help set the expectations of all participants.

5. Follow the guidelines.

Allow time for an open stream of thought, but make sure everyone realizes that time is money and that your meeting sticks to an exact time schedule.

Keeping on an exact schedule for your meetings (and everything else) holds the entire team responsible for intelligent time management. No one should have to delegate the responsibility for managing time — everyone present should be present, engaged, and eager to display the ability to optimize everyone’s time.

6. Track your time.

Break your meeting times into 30-minute blocks. Ask the question: do you really need a full half-hour to hold your conference, or can it be done in just 15 minutes? It’s astonishing how much your team could achieve when everyone is time-sensitive. Have a clock on the wall — fully visible at the time of the meeting and in any meeting room. Clocks make everyone more aware that time marches forward.

7. Plan meetings in blocks.

If you can, schedule your meetings in blocks. It doesn’t matter if your meetings are in the morning or in the afternoon — using a time-blocking schedule will allow for a smoother operation.

Meetings are not the goal. It’s the actions that come from the meetings that are essential. One word of caution: with longer meetings, do not forget to schedule an interval of 15 minutes during your meeting block so you can take care of “nature’s call” and tummy treats.

Employees will want a drink of water or take a bathroom break and grab a quick healthy, and nutritious snack during the meeting. Having snacks available in the meeting room sometimes cuts down on needed break time.

8. Audits are held at the close of every quarter.

In the first week of every quarter, look over your regular gatherings and consider if it is appropriate to keep the meeting in the future? Should they be regularly scheduled, or is it possible to move to a biweekly, perhaps even an annual one?

Repetitive meetings can quickly take over your schedule. For instance, at the beginning of each Calendar Quarter, some companies eliminate all scheduled events from Calendars and start making a new Calendar.

9. Simply tell them “no.”

Be aware of the fact that time and energy are entirely yours to regulate. You have the option of saying “no” when you are asked to use your time. It’s quite a powerful practice. It’s crucial to are taking the time to review strategies, prioritize and ensure that your business is moving in the proper direction.

As leaders, our responsibility is to support our teams and convey the results to our managers. A vital aspect of a manager’s job is to present themselves as confident and enthusiastic. It’s challenging to stay confident and move forward in your business when you’re trapped in a void of meetings which only create more meetings.

Don’t have your company meetings only to decide not to continue to have meetings. Ensure that every meeting counts and that your team is all on board to get your work done. Then intersperse group meetings with one-on-one and face-to-face meets to keep your team rotations fresh, efficient, and valuable information exchanges.

How to Maximize Your Time With Appointment Software This Holiday Season

By | Appointment | No Comments
How to Maximize Your Time With Appointment Software This Holiday Season

If there is any time of the year where personal time is most precious, it’s the holiday season. Family events, parties, decorations, and gifts are at the forefront of our minds — but our responsibilities outside the home will never go away. Annual checkups, haircut appointments, dentist visits, and more demand our attention. To maximize the time you have for the fun stuff, using a convenient scheduling platform can help you slot in each necessary appointment when it works best for you. 

Manage Appointment Plans at Your Convenience

The time-saving benefit of this kind of software is beyond doubt — you can book appointments remotely and at the click of a button. There’s no need to spend time making calls or navigating irksome automated phone trees

Better yet, you don’t need to wait for open office hours to schedule an appointment. You can log in whenever the necessity pops into your mind and can even reschedule later on (rules permitting) with ease. This offers peace of mind should an issue arise late at night or at the last minute. You can, for example, promptly set up testing and treatment should a medical condition or illness emerge suddenly. 

Even if you can’t receive immediate attention, anytime scheduling software allows you to easily set a time and date for your concern to be addressed in the future. Your most preferred appointment time might not be available, but blocking off a specific time to deal with the issue can help take the worry off of your mind for the time being. Knowing you’ve taken action will let you focus on ornament making with your kids instead.

Explore All Scheduling Options

When calling into an office to schedule an appointment, you’ll oftentimes be offered only a few time options over the phone. Sometimes, you may only get one. In these (sort of) post-pandemic times, doctor’s offices are commonly booked for weeks and even months into the future. 

To ensure that you’re seeing the whole picture of availability, online booking platforms typically show all schedule slots at once. You can see every possibility and book your appointment accordingly.

This is what can make it so easy to reschedule — free appointment times are updated as cancellations make them available. You can swap yours for another with the click of a button if something comes up or if you see an opening that better suits you. You can also join a waitlist in the event that you want a better time slot or can’t get an appointment otherwise. When one becomes available, it will be reserved for you immediately.

Automate Your Calendar

The ease of task automation means that the time you spend doing prep work each day can instead be spent elsewhere, like with family or friends. Many appointment software solutions feature functionality that can connect your digital calendar to their system to exchange data and change settings accordingly. That means you can book an appointment, and that time slot will automatically be entered into your calendar along with all your other plans. You don’t have to lift a finger.

If you automate notifications as well, you can make it so that your calendar will let you know when your appointment is coming up. If you step away from your computer for any reason, your calendar programs will pop up on your phone to make sure you don’t miss any important appointments. You may be engrossed in shopping for stocking stuffers, but automated appointment reminders will ensure you don’t accidentally forget to show up for your pre-party mani-pedi.

Remotely Handle Appointment Prep and Payment

Once your appointment planning is complete, you can take advantage of other features of these programs. In case you need to check in a certain amount of time beforehand, you can once again do this instantly via the scheduling program. You’ll no longer have to arrive early to take care of paperwork, and your appointment can begin much quicker. 

Some appointment software also allows you to take care of paying any fees or copays directly within the program. Whether you want to do so before your appointment or after, you can make sure your payment is in order and prevent delays at the reception desk. You won’t get stuck behind a patient with insurance questions or a salon patron wanting product recommendations when you’re in a rush to get to your daughter’s choral concert.

You only have so much time in the day for holiday preparations. Keeping outside commitments is necessary, but this season is special to you. By using appointment software to schedule your engagements, you’ll be able to tend to both — getting everything done that you need to and doing everything you want to. Squeezing in that gingerbread-making session will be no sweat when you use appointment software to help you maximize your time. 

Register Now & Get a 30 Day Trial Register Now