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Privacy Policy

Appointment.com

Effective Date: February 8, 2026

Last Updated: February 8, 2026

At Appointment.com, LLC (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information from users of our website and scheduling services (the “Service”), and explains your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA).

1. Information We Collect

In the past 12 months, we may have collected the following categories of personal information:

  • Identifiers: Name, email address, phone number, and IP address.
  • Commercial Information: Subscription history and payment confirmation (processed via third-party processors).
  • Internet Activity: Browsing history and interaction with our Service.
  • Google User Data: If you connect your Google Calendar, we access your calendar events, availability, and email address via Google APIs.

2. Google API Disclosure (Limited Use)

Appointment.com, LLC’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

  • Strict Purpose: We only use Google data to provide scheduling features, such as syncing appointments and checking availability.
  • No Advertising: Google user data is never used for serving, targeting, or personalizing advertisements.
  • No Data Selling: We do not sell Google user data to third parties.
  • No AI Training: Google user data is not used to train or improve AI or machine learning models.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or UK, we process your data under the following legal bases:

  • Contractual Necessity: To provide the scheduling services you signed up for.
  • Consent: When you explicitly grant us access (e.g., connecting your Google Calendar).
  • Legitimate Interests: For security, fraud prevention, and improving our core service functionality.

4. How We Share Your Information

We do not “sell” personal information as defined by the CCPA. We share data only with:

  • Service Providers: Hosting (e.g., AWS/Google Cloud), payment processors (e.g., Stripe), and customer support tools.
  • Your Authorized Participants: Individuals you choose to share your scheduling links with.
  • Legal Compliance: When required by law or to protect our legal rights.

5. International Data Transfers

Personal information may be transferred to and processed in countries outside of where you live (such as the United States). For EEA/UK users, we utilize Standard Contractual Clauses (SCCs) to ensure your data remains protected to GDPR standards.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required for legal, tax, or regulatory reasons. Upon request or account deletion, we will delete or anonymize your data within 30 days.

7. Your Rights (GDPR & CCPA)

Depending on your location, you have the following rights:

  • Right to Know/Access: Request a copy of the personal data we hold about you.
  • Right to Delete: Request that we erase your personal information.
  • Right to Correct: Request that we fix inaccurate data.
  • Right to Opt-Out of Sharing: We do not sell data, but you may opt-out of “sharing” for cross-context behavioral advertising.
  • Right to Portability: Receive your data in a structured, machine-readable format.
  • Non-Discrimination: We will not deny you service or change prices if you exercise these rights.

To exercise these rights, please contact us at [email protected]

8. Children’s Privacy

Our Service is not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the data immediately.

9. Security

We maintain administrative, technical, and physical safeguards (including encryption at rest and in transit) to protect your data against unauthorized access or loss.

10. Contact Information

For questions regarding this policy or to submit a data request:

Appointment.com, LLC
954 East 1000 North
Pleasant Grove, UT 84062
Email: [email protected]