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4 Types of Meetings Leaders Should Avoid

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Meetings are a non-negotiable part of business. There are work meetings, new hire meetings, team huddles, and client meetings, just to name a few.

Despite your best efforts to make every meeting effective and worth your time, there’s a good chance some of them aren’t necessary. It’s essential that you avoid wasting valuable meeting time. Avoid scheduling these four types of meetings.

  • Meetings without an agenda

If you find yourself scheduling meetings with no agenda, you should ask whether you truly need them. Never put a meeting on your calendar — or let someone else schedule one — without a clear list of talking points. 

Here are some tips for designing a meeting agenda:

  • Prepare your agenda early. 

The earlier you can prepare for a meeting, the better. Developing your agenda ahead of time will help you to improve the effectiveness of your meetings. Without an agenda, meetings can quickly devolve into off-topic wastes of time. 

  • Seek input from team members. 

It’s smart to send out an email before a meeting that outlines objectives or expectations. Not only does this make your meeting more organized, but according to Slack’s Farah Jaffer, it can help you gauge whether or not the meeting is really necessary.

  • List agenda topics as questions. 

Don’t be the type of leader who goes through a list of talking points without giving anyone else the opportunity to weigh in. When you phrase topics or meeting points as questions, you encourage collaboration and discussion amongst your team. 

A question-based agenda encourages a wider range of solutions. Just as importantly, it makes your team members feel like their voice matters. 

  • Status-update meetings

We’ve all attended a status-update meeting. Whether it’s about a change in management, important information about a project, or news about a client, these meetings all have one thing in common: They all involve information that could be conveyed by email. 

While the purpose of status update meetings is to share important information, they do it in the wrong forum. If a company-wide email isn’t appropriate, what about a phone call to the stakeholders who need to hear it?

If someone insists on a status-update meeting, prepare your employees with an email beforehand. Otherwise, the information may come as a total shock, which creates distractions and encourages gossip around the office. 

  • Brainstorming meetings

Brainstorming meetings are a staple at agencies and on creative teams. Mixing a group of unique individuals together may seem like the best way to land on an idea fast, but science says otherwise. A 1958 Yale study actually showed that people generate a higher number of original ideas when they don’t interact with others. 

Yes, brainstorming can make for a good team bonding activity. But if the goal is to generate creative ideas in the most efficient manner possible, ban the brainstorm. Ask people to share ideas via email or Slack instead, and appoint a decision maker to choose the best one. 

  • Client-issue meetings

When an account is “on fire,” so to speak, it might seem like you should hold a meeting. You find yourself suddenly emailing anyone who has touched the account saying, “Let’s meet and figure this out.” The next thing you know, a few hours have passed by and the day is over.

While catering to the needs of your clients is important, you have to realize that both your time and their time is valuable. Avoid long, unnecessary meetings by trying to get to the root of the issue. 

When a client asks for a meeting, respond by asking for more details regarding the purpose of the meeting. Either the account manager can solve it directly, or it’s a topic that’s bigger than a single client account — which may call for a conversation with company leaders. 

Maximizing your meeting time is all about knowing which ones are actually valuable and which aren’t. Review your calendar every Friday to determine how you spent your meeting time last week. Use those details to decide how you’ll spend your time in the coming week. Don’t let a week of wasted meetings turn into a month, year, or career’s worth of them. 

4 Reasons Leaders Waste Valuable Meeting Time

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7 Ways Appointment Software Supports Sales and Marketing

The meeting that could’ve been an email: We’ve all been there. As much as we want every meeting we attend to be productive, almost every one of us has left a meeting wondering: “Was that really necessary?” 

According to a study by Harvard Business Review, 71% of senior managers in a range of industries say meetings are unproductive and inefficient. Executives spend 23 hours per week in meetings, on average, up from 10 hours in the 1960s.

Almost nobody actually enjoys meetings. So why do leaders waste so much time in them?

1. They get sidetracked.

Given how long they spend in meetings, many leaders struggle to create an agenda for each of them. Some are thinking ahead to the next one, while others try to tackle every meeting on the fly. 

Meetings should always have a defined purpose. Make that reason clear when calling the meeting, and prepare an agenda immediately after scheduling it. Give other participants a chance to comment on and contribute to it.

Setting a specific agenda ensures that you show up prepared, and it also gives your team members an idea of what to expect. Whether you prepare to use a written list or a series of slides, developing an agenda allows you to guide the discussion. 

2. They are disorganized.

Business leaders have hectic schedules as is, and meetings only add to the craziness. Staying organized is key for productive meetings.

Use scheduling software to manage your meetings. Calendar allows you to pick times and dates for your events, share your availability with others, and avoid scheduling conflicts. What’s more, Calendar’s dashboard shows where and with whom you spend your time, helping you make sure that your schedule aligns with your priorities.

Without a shareable scheduling system, it’s tough to know who’s coming to a meeting or whether someone might need to duck out part way through. Those details let leaders structure meetings in ways that make the most of everyone’s time. 

3. They have too many meetings on the calendar.

Between meetings, interviews, and training sessions the number of meetings on your calendar can add up quickly. It’s important to know when meetings are appropriate and when they are not:

  • When you should have a meeting: when you need to plan for the long term, get or give feedback on major projects, host executive-level negotiations, or deliver employee performance reviews.
  • When to keep meetings short (or not have them at all): when you need to share weekly progress updates, present revenue and expense breakdowns, brainstorm for marketing assets, or explain changes to your personal schedule.

When leaders use good judgment, they can cut out meetings that are unnecessary and focus on the ones that matter.

4. They can’t keep their employees focused.

The most wasteful type of meeting is one that attendees do not find valuable. If you want your employees’ meeting time to be spent effectively, it’s important to keep them engaged throughout.

There are multiple ways to make meetings more interesting:

  • Add visuals to presentations. Photos and videos can drive home key points. Beware, though, that adding too many visuals wastes time by distracting attendees.
  • Encourage group participation. Activities encourage buy-in from non-presenting members of the meeting. Ask people to raise their hands in response to certain questions, or request suggestions around a challenge. 
  • Keep all meetings under 50 minutes. Meetings that last for an hour or more should be split into two or more sessions. Set a timer if your meetings consistently overrun their slots.
  • Identify key takeaways at the end of each meeting. Concluding meetings with action items not only makes them more meaningful, but it provides markers for future measurement. When meetings begin with a review of the prior one’s action items, participants feel a sense of purpose and accountability.

Unproductive meetings may seem like a fact of life, but they do not need to be. Schedule only the meetings you need, always develop an agenda in advance, and keep participants engaged. Neither you nor your employees have time to waste.

5 New Year’s Resolutions to Take Your Business to New Heights in 2020

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Regain Your Time by Learning the Art of Saying No

New Year’s resolutions are good for more than personal growth. If you want to grow your business in 2020, now is the time to set goals for the new year. Simply putting your goals on paper makes you 42% more likely to achieve them.

Growth comes in many flavors. Whether you want to give your culture, marketing, sales, or something else entirely a facelift in 2020, consider making one or more of these New Year’s resolutions for your business:

Resolution No. 1: Extend the holiday cheer.

The holiday season makes people happy. Unfortunately, the boost to workers’ mood and motivation doesn’t always last. If leaders don’t make an effort to maintain that environment, team members quickly reacclimate. Soon, stress seeps back in.

Leaders need to promote workplace harmony to keep tensions low and spirits high. Set out a box so colleagues can make cultural suggestions without worry. Review them at an all-staff meeting, and decide together which to implement. Give gifts and encourage gratefulness year ‘round, not just around the holidays.

Resolution No. 2: Be more transparent.

If there’s one resolution every company should make, this is it. Transparency plays an underappreciated role in productivity. Workers who feel included and understand company goals are more willing and able to achieve those goals. 

Make revenue and expenses an open conversation. Map out the business strategy for everyone to see. Encourage top-down, bottom-up, and peer-to-peer feedback. Use tools like Slack and processes like weekly updates to keep people in the loop.

Resolution No. 3: Manage time methodically. 

Another great way to boost productivity is to improve your time management skills. It’s easy to get caught up in daily distractions and busy work. Ask yourself each day, week, month, and quarter: What needs to get done, and where will it fit?

Start by implementing a zero-based calendar. Fill every 15-minute block with something, even if it’s merely meditating or responding to emails. Encourage your team members to do the same, and be sure to share calendars so everyone can see what others are working on.

Resolution No. 4: Set Sales Goals.

A business is nothing without sales. If you don’t have specific targets set for 2020, take a moment to do so. Think in percentages: You might want to increase revenue by 10% compared to last year, for instance.

To get there, you need a plan. Ask salespeople about kinks in your pipeline. Interview current customers about high and low points in their sales experience. If you haven’t already, invest in sales tools to automate outreach.

Resolution No. 5: Get more attention online. 

Digital channels are how most companies get business these days. If you buy billboards or newspaper ads, shift that spend to more modern tactics. Research suggests that organic and paid search, as well as social media and email marketing, have the highest ROI of digital channels.

Social media, in particular, allows you to create virtual customer environments. Online groups and forums are nearly free to set up. Beyond their branding benefits, they allow you to provide support to customers who might not be willing to call in.

Resolutions are powerful because they help you hold yourself and your team accountable. Think about where your business needs that discipline the most, and set your 2020 goals to suit. 

Stumped By High Turnover? 4 Steps to Find Out Why It’s Happening

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Stumped By High Turnover? 4 Steps to Find Out Why It's Happening

In a strong economy, employees know they have options. Sooner or later, workers who aren’t satisfied with their jobs start searching for opportunities with other companies. 

Although this is good news for employees, it can be a problem for employers that are unaccustomed to an employee-driven market. 

Companies that do not understand (or are unwilling to make) the necessary adjustments inevitably pay the price in turnover. According to one study, employee turnover in 2018 cost US companies $615 billion. Of that, an estimated $469 billion was voluntary turnover that could’ve been avoided.

How Turnover Happens

Although inadequate salary or benefits are common reasons for leaving a company, they aren’t the only ones. Other reasons include:

  • Unclear or unreasonable job duties: Turnover is a two-way street. Employers who don’t provide accurate job descriptions, hire over- or under qualified candidates, or put too many obligations on their employees’ plates set themselves up to lose talent.
  • Unpleasant work environment: Bad management is a big reason behind turnover. Aside from poor leadership, companies with outdated equipment, poor morale, or office tensions set themselves up for retention issues. 
  • Inadequate career development: More than nine in 10 employees say they’d stay longer at a company if it invested in their careers. Workers need to feel like they’re advancing in their professional lives, or they’ll go somewhere that they do. 
  • Work-life imbalance: Nobody can work all the time. Employers who insist that workers put in more hours than they agreed to, provide little or no time off for family events, or give minimal vacation time won’t keep workers around for long.

Turnover happens for all sorts of reasons. Whatever the cause, there are a few steps you can take to reduce it.

Solving Steep Turnover

To boost your company’s retention rate:

1. Ask for (and listen to) feedback.

Talk to employees who are leaving your company as well as those who intend to stay. Keep an ear out for trends: Are the leavers all upset about your company’s vacation policy? Do the people who are staying love your office environment? Make clear that there are no wrong answers, and thank the respondents for their honesty. 

2. Get HR and management on the same page. 

Once you’ve learned what’s pushing people away from your company, take that information to your HR and management teams. Schedule a meeting with each group to chat through it: Chances are, they have questions about your findings. Suggest action steps as well as affordable ways to reward employees for their work. 

3. Decide how aggressively to fight it. 

Your HR leaders and managers know turnover is an issue, and you’ve given them some ideas about how to handle it. The next step is to decide together how much disruption you’re willing to put up with.

Say you’ve heard a couple of names come up again and again in those exit interviews. You could fire the people who are bringing down the office culture, or you could put them on a performance improvement plan. Every situation is unique, so use your best judgment based on the gravity of the issue and the individuals involved. 

4. Keep it up. 

Turnover issues are not solved overnight. As an employer, you have to commit to the people you hire. Give team members ways to talk about issues before they boil over: Set up an anonymous comment box, and read submissions publicly.

Make retention a regular topic at leadership meetings. Measure month-by-month changes to your turnover rate, checking whether investments in retention result in dips or spikes.

Rarely does turnover happen for just one reason. The sooner you get to the root of those reasons — and the more seriously you take them — the better. 

7 Lessons Entrepreneurs Can Learn From Holiday Traditions

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7 Lessons Entrepreneurs Can Learn From Holiday Traditions

For entrepreneurs, the holidays mean more than an annual sales bump. They’re a season to reflect on what holiday traditions can teach us about business.

Everyone celebrates the holidays differently. Some people are happy to enjoy the season sitting in front of a Christmas tree or yule log. For others, all that matters is spending time with family. Still others spend the time attending bake-offs and holiday parties.

But however you celebrate the holidays, you can learn a few things from common traditions:

1. Enjoy others’ lights, but don’t be blinded by them.

As an entrepreneur, it’s important to take stock of what others are doing. But just as you shouldn’t drive around all day just to look at Christmas lights, you don’t want to focus so heavily on other companies that you neglect your own.

Take the time to hang your lights. Differentiate yourself, and keep in mind that every budget is different. It’s all well and good to be inspired by others, but it would be pretty lame to copy someone else’s lighting scheme.

2. Do something nice for your neighbors.

Reach out to other businesses in your metaphorical neighborhood. Seeing other companies in your industry strictly as competition can cause you to miss out on key mentorship and partnership opportunities. 

Start small: Reach out on LinkedIn, and share content that you think might be helpful. Offer to get lunch in order to discuss ways you might be able to lend a hand in the new year. 

3. Reconnect with family and friends.

There are two major holiday letter-writing traditions: Christmas cards and thank-you notes. Both are a means for staying connected with the people you care about.

Just as important as establishing good relationships is maintaining them. Check in with the people that care about your business and express appreciation for their support. This includes not only customers and clients but also colleagues and suppliers. Don’t be that person who only reaches out when you need something. 

4. Give yourself something to look forward to.

Advent calendars are used to count down the days until Christmas and meter out daily treats. Start each business day by checking your calendar and scheduling something fun for yourself, like a lunch out or leisure activity after work.

Be flexible, but set boundaries for when you will and won’t be working. Effective scheduling can save time and make the time you do spend working more productive. 

5. Throw a party. 

The centerpiece of most holiday traditions is a party or celebration. Family and friends gather for food, fun, and good company. Bring everyone together by hosting a similar year-end party at work.

Celebrations have business value: They build trust, deepen relationships, and release stress. Tension in the office can be culturally destructive, and periodic parties are a great way to alleviate it. 

6. Make yourself a wish list. 

Remember how, as a kid, you’d jot down everything you wanted from the new year? Pick that habit back up as an entrepreneur.

Creating a wish list helps you make your desires more concrete. Create two of them: one that’s aspirational, and another that is more practical. Know the differences between what you want, what you actually need, and what you can afford. 

7. Take time to rest. 

Both at work and at home, the holidays are busy. Although it’s good to celebrate, it’s just as important to give yourself a break. Taking a break is a great way to boost your productivity down the line.

Give yourself some grace: You’ve worked hard this year. Don’t beat yourself up for spending a few days away from work, taking a midday nap, or lounging around on a wintery day.

Enjoy the holidays, but remember what they stand for. When you get back to business in the new year, you’ll be that much more ready to reach for the next rung.

Should You Ask Your Team to Track their Time?

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The 11 Biggest Symptoms of Poor Time Management

For those working in professional services, like lawyers, consultants, advertising specialists and anyone else who has clients, time tracking is inevitable. Billable hours are billable hours, and poor time tracking can lead to some angry clients.

What about everyone else, the working professionals who do not necessarily need to track every minute of their workday? 

As entrepreneurs love to say, time is money: Is the time spent tracking time worth the squeeze?

Why Track Time?

1. Improved efficiency and accountability

Probably the greatest argument for time tracking is that it makes workers accountable and efficient. If someone knows they have to track what they are doing, they are likely to put more effort into getting things done in a timely manner. They’ll probably also block their time to make the process easier.

Time blocking is a time-management technique that encourages practitioners to estimate how much time a certain task will take them, and then carve out that exact chunk of time to complete the task. This prevents multitasking and procrastination, and it sometimes produces a better finished product. 

2. Insights into employee development

Time tracking isn’t just helpful to the boss. Employees who engage in it benefit, too.

When workers see where they’re spending their time, they tend to spot opportunities for improvement. Are they a faster writer than an editor? Are they spending too much time building out certain product features? Is one stage of the sales process taking longer than it should?

Time tracking also helps workers showcase their contributions. An employee who has  documentation of working long hours, taking on an extra-heavy workload, or going beyond their job description will have an easier time asking for a raise. Similarly, tracking time makes it easier to ask a supervisor for extra help or delegatory authority. 

3. Data to support company goals

Employee time is a company’s most important asset. Examining where it’s spent helps leaders identify priorities for the next month, quarter, or year.

If you do decide employees should track their time, compile it into a single spreadsheet. Look at the proportion of company time spent in key areas, like sales and product development.

Think about whether those investments line up with your priorities: Should a third of company time actually be spent on sales? Or should a larger slice of it go to things like culture-building and mentorship?

Before you decide the tracking time is right for you, though, think about its cons. 

The Problems With Tracking Time

What are the downsides of asking employees to log their hours? The four primary ones are:

1. Rushed work

Asking employees to state the time they spend on each task may cause them to give short shrift to tasks that deserve some TLC. Work that was done too quickly is likely to contain a lot of mistakes.

Some work simply takes time. In a creative field like advertising, it’s worth taking a few extra days to think through a campaign. Otherwise, the damage won’t be obvious until it’s already out in the public eye. 

2. Time lost on tracking

In a perfect world, time would be tracked on an “as you go” basis. The fact is, though, that time tracking is often the easiest task to push to the back burner.

Expect employees to put it off. Come Friday afternoon when the timesheet is due, many may spend an hour trying to think through how they spent the past five days. Employees are so bad at tracking time, in fact, that the average firm loses around $50,000 per year in revenue due to mistracked emails alone. 

3. “What category do I put my bathroom break in?”

Nobody wants to ask about how to track their human needs, which may cause workers to ignore them. Not only can that hurt morale, but studies suggest it can actually hurt productivity.

Researchers studying interruptions to prolonged sitting found that periodic movement helps to lift mood, combat dry eyes, and reduce fatigue. Even if employees do track when they get up for coffee to use the bathroom, employers are likely to discount the productivity benefits those breaks provide. 

4. A sense of distrust

One of the most common arguments against time tracking is that it creates feelings of distrust among employees. Given that nearly two in three employees already distrust their leader, think carefully about whether time tracking would perpetuate the problem.

So should you ask your team to track their time? There’s no clear answer, unfortunately. Weigh the pros and cons carefully, and remember: You can always change your policy if it isn’t working like you thought it would. 

4 Fastest Ways to Ruin a Long-Term Client Relationship

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4 Fastest Ways to Ruin a Long-Term Client Relationship

Relationships, and particularly client relationships, require investment and maintenance. Without the proper care, even a long-term connection can break down. 

Losing a stable client can mean more than a hit to your profits: When a client cut ties, your business’s reputation is stained. That, in turn, may make other clients re-evaluate their relationship with you. And if you had a personal relationship with the client, that may suffer, too.

The good news is that with reflection and self-awareness, you can do your part to maintain long-term client relationships. Above all, avoid these four relationship-ruining mistakes:

1. You go dark when things go wrong.

It’s happened to all of us: The project begins to creep past its budget, or the timeline for delivery stalls.

It’s tempting to forget the problem and hope it goes away, leaving the client none the wiser. But the client will notice when his or her emails go unanswered. 

Always choose transparent, direct communication over avoidance. Transparency does not indicate weakness. In fact, transparent leaders are often admired because they admit to their flaws as well as their strengths. 

While it may be difficult in the moment, being upfront is important for maintaining a client’s trust in you and your brand. An informed client is a happy client.

2. You never initiate the conversation. 

Responding to a client’s requests for updates is important, but checking in without the client having to ask matters just as much.

First of all, waiting for the customer to come to you isn’t the best business strategy. It’s like waiting for a neighbor to pass by your lemonade stand instead of going door to door. Reaching out regularly to long-term clients keeps your services top of mind. 

Secondly, being the one to reach out builds social capital with clients. If you get to know your clients as people first, chances are that they’ll be more gracious when a deadline gets changed or a deliverable isn’t met. 

Treat clients like human beings: Ask about their families and hobbies. Celebrate successes with them, and likewise, send condolences when appropriate. If you’re worried you’ll forget, use automation to remind you to reach out regularly. 

3. You don’t set boundaries.

Boundaries might seem like just a buzzword, but guarding your time is important when you need to give lots of accounts regular attention. 

The best time to communicate expectations? The beginning of a relationship or, with long-term clients, the start of a new project. 

Ask your client how they prefer to communicate. Will he expect regular updates? Or would he prefer that you handle the project and only come to him with problems, questions, or a draft to review? Regardless, be clear that you aren’t available for out-of-the-blue calls or unnecessary meetings.

4. You repeat past mistakes.

Failure is hard to swallow in any setting, but it’s exceptionally difficult when it involves a long-term relationship. Clients who trust you will likely overlook one or two mistakes, but don’t expect them to do so if you keep making the same ones. 

What if you do make a stomach-churning, cheek-burning mistake? Don’t look outward for someone else to blame; turn inward and ask what factors might have caused you to make the error.

Take your cue from Brene Brown, who encourages leaders to “rumble” with their mistakes. Use phrases like “help me understand” and “I’m wondering” to put the onus for change on yourself.

What if you do make the same mistake again? Communicate clearly and directly, explain the situation, make an apology, and offer a path forward. In the long run, owning your actions and being a person of your word will always pay off. 

Strong client relationships are the cornerstone of any successful business. If in doubt about how to handle a long-term relationship, remember the Golden Rule: Treat them like how you’d want to be treated, and they’ll do the same for you. 

6 Stress-Management Tips From Top Business Leaders

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4 Ways Crises Hurt Productivity

Nobody is immune to stress. So how do business leaders who make it big manage to keep their heads on straight?

They learn to befriend their stress response. But if that’s the first step, then what are the day-to-day, ongoing things they do to harness their stress in healthy ways? 

The following tips, collected from top business leaders throughout the country, will equip you with the necessary tools to manage your stress:

Become The Master Of Your Own Stress

The ultimate goal of stress management is not a stress-free career; it’s to get the upper hand when you’re under pressure.

Small habits add up. Master your stress levels by incorporating these hacks from respected business leaders into your own routine:

1. Be proactive.

Often, stress and procrastination go hand in hand. Instead of putting off that major task or big project, get the ball rolling by taking initiative. 

That’s what Jeff Bezos, CEO of Amazon, would advise: “Stress primarily comes from not taking action over something that you can have some control over,” Bezos told the Academy of Achievement.

Every marathon begins with the first step. Whether you make that initial phone call or send an email to jumpstart a project, taking action alleviates stress and puts you back in the driver’s seat.

2. Tackle one to-do at a time.

When faced with multiple projects and responsibilities, many founders try to juggle everything at once. But author and leadership consultant Devora Zack sees single-tasking as both more efficient and less stressful.

Research by the American Psychological Association supports Zack’s idea that multitasking actually makes us less productive, which creates more pressure to get things done.

Go through your to-do list one item at a time. You’ll enjoy it more, come up with a better product, and get the job done faster. 

3. Get grounded.

When you need a break, you need a break. Research shows that giving yourself a break during the workday not only allows you to recharge, but it can also boost creativity, memory, stamina, and decision-making skills. 

There are many ways to achieve this mental state referred to as “resting mind.” Oprah Winfrey admits she retreats to the bathroom when she needs time for quiet reflection. Many leaders start off their day with ten or fifteen minutes of silent meditation.

No matter your method, check in with yourself throughout the day to calm your stress response. Even just planting your feet on the ground while sitting at your desk and allowing yourself a few deep breaths can do wonders.

4. Block your day.

How does Elon Musk, CEO of Tesla and SpaceX, keep his cool when working 100 hours per week at the two companies? With time blocking. Musk carves up his day into five-minute pieces, associating each with a specific task or activity. 

Stress management and time management are twin siblings. Instead of pushing your mental limits to finish a project deadline — and throwing everything that comes later in the day off-schedule — organize your time into similarly sized blocks.

Not only does this allow for much needed breaks, it also provides you with the opportunity to break down bigger projects. The more pieces you can split them into, the less stressful any one of them will be. 

5. Get enough exercise.

Physical activity is one of the best tools in your stress-management kit. Exercise, particularly cardiovascular exercise, releases endorphins and refreshes your mind.

Leaders from Mark Cuban to Mark Zuckerberg to Richard Branson to Warren Buffett exercise daily. The Facebook founder loves to run, while Mark Cuban is known for his basketball game.

Exercise doesn’t have to happen at the gym, either. Try doing calisthenics at home. Go for a run. Haul your bike out of the garage for your daily commute each morning. Whatever gets you moving, do it. 

6. Refocus on a mental puzzle or game.

What if your mind is simply stuck on something stressful? Stick it to something else: Play a game of sudoku. Break out a crossword puzzle. Merely count stripes on the road as you walk.

Here, Brad Pitt has an interesting approach: the actor and investor walks around and analyzes building architecture when he’s feeling overwhelmed. Inevitably, Pitt’s mind moves to his own home’s structural needs. 

Overcoming pressure and tension when you’re a business professional or entrepreneur can seem insurmountable. However, altering small daily habits can make a huge impact in managing and mastering your stress for good.

Why Leaders Need to Embrace Transparency

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One of the most important goals you should have as a leader is to be able to unleash your employee’s full potential. And while there are many ways to accomplish this, workplace transparency is often the most effective. Workplace transparency makes everyone feel valued. Transparency encourages employees to step outside of their comfort zones and not fear being punished after sharing feedback. Freedom to share both ways also keeps them in the loop whenever you’ve made an important decision.

Many leaders still hesitate to embrace transparency. Possibly the hesitation is from a lack of understanding of how to create transparency or cultivate it. Let me try to convince you of the benefits.

Why Leaders Need to Embrace Transparency in the Workplace

Improves workplace engagement.

Transparency in the workplace is one of the most effective ways to motivate and engage your team. Using current research, we see that transparency is the number one factor contributing to employee happiness. When your peeps are satisfied, they’re more productive and loyal.

What’s more, transparency reduces stress and creates a healthier work environment. Mainly the work situation changes because transparency creates a sense of fairness. It also encourages collaboration and cultivates a safe space where everyone can express their opinions. Employees and other people don’t have to be concerned about being penalized for making a mistake. Instead, they’re encouraged to learn from the experience.

Better alignment.

“Employee alignment, for transparency’s sake, means taking a look at the big picture and seeking to understand everyone’s role within it,” Andre Lavoie wrote previously for Entrepreneur. “This is easily done when employers practice transparency in the workplace.”

“Transparent leadership results in employees who understand the company vision and how their efforts help achieve company-wide goals,” adds Lavoie. As a result, both you and your team will become more proactive, improve your decision-making, and only fill your calendar with items that push you closer to your goals.

Problems are solved faster.

Employees and leaders learn more about one another and can grow to work toward solving problems faster when their leaders are transparent. While creating an open environment, we can see less of the ‘perilous’ leader. “Three factors contribute to one behaving as a perilous leader,” says Karol Wasylyshyn, Psy.D. in Psychology Today.

Using transparency as the vehicle, the managers and bosses begin to embrace total brain leadership (TBL), and better emotional intelligence (EI) can start to emerge. When there is less fear, there is more honesty, and people are freer to express opinions. Empathy increases and narcissism fades in a more competent transparency environment.

For example, if you need to improve your bottom line, then solicit feedback from your team on how to improve your cash flow before jumping the shark and making cuts, like issuing pink slips.

It creates a flat hierarchy.

As Angela Ruth points out in a piece for Calendar, “more and more organizations are opting to go with structures that are flatter and are more democratic.” For starters, it’s been found that organizations with flat structures outperform those with traditional hierarchies.

Furthermore, hierarchies are becoming outdated, move too slowly, stifle creativity, and prevents everyone from getting on the same page. However, through transparency, organizations can become more flexible and encourage more fluidity within positions.

Builds trust and respect.

Employees will trust and respect you more when you’re open and honest. For instance, you could discuss the challenges and mistakes you made early on in your career and how that helped you grow. While you don’t need to be too personal, you could also share your struggles with mental health as a way to improve your employee’s well-being.

Being transparent isn’t a sign of weakness. It actually shows that you’re a human being who had flaws, as well as strengths. That takes a lot of courage to admit. And, it can make you more relatable to others, which in turn, creates stronger bonds.

How You Can Create More Transparency Within Your Organization

There’s no denying that transparency should be on your radar. But, how can you promote it within your organization? Well, here some of the best ways to achieve this specific goal.

Hire wisely.

Yes, you can embrace transparency as soon as you begin hiring and recruiting employees. For example, make sure that you post detailed and accurate job descriptions. Look for potential hires who are honest. And keep the lines of communication open during the interview process.

Not only will you find the right people for the job, but you’ll also find those who will fit in with your culture. And, it also sets a precedent for openness right from the start.

Build connections through swift and focused frequency.

“Building trust isn’t just about intent, but also frequency and detail,” Marcus Buckingham, author of “Nine Lies About Work,” told Fast Company. “Employees need to know that you have their back and that only happens through regular check-ins or light touch, individualized communications.”

“If you meet with employees once a week for 10-15 minutes and simply ask, ‘what are you working on and how can I help?’, it goes a long way toward building trust,” adds Buckingham. In addition to one-on-ones, find other ways to communicate and engage your team frequently.

At Calendar, we use Slack to touch base, share information, and keep everyone updated. However, you can also break down silos through town meetings and implementing an open-door policy. And, don’t forget to provide easy access to crucial information like sharing cloud-based documents or creating web-based Wikis.

“People want to know where they stand with you as a manager, and every employee knows that’s a moveable feast,” says Buckingham. “When you take time to hear from each team member on their near-term priorities, while also letting them know ‘we don’t need to solve everything this week,’ you move the relationship forward, and see stronger engagement and performance as a result.”

Share results.

“Don’t just share plans, let employees see what worked and what didn’t,” notes Kasey Fleisher Hickey over at Wavelength. “Leaders who speak openly about the state of the company gain trust.”

“While it can be difficult to reveal you had a bad quarter financially, keeping employees in the know every step of the way maintains confidence in your leadership and company,” continues Fleisher Hickey. “It can be particularly important during periods of high growth or financial struggle.”

Ask questions and show interest.

Put your ego aside for a moment and admit that you don’t have all of the answers. Instead, talk to your team members who do have the right answers. Not only will you learn something, but it also shows your humanity. And, most importantly, it lets your team know that you actually care about what they’re bringing to the table.

Treat everyone the same.

It’s only natural that you would click with certain people. But, when it comes to the workplace, you can’t pick favorites. It’s a surefire way to breed an unhealthy and toxic environment. Treat everyone with the same amount of respect. And never make exceptions when someone breaks company policies.

Involve others in the decision-making process.

Solicit feedback from your team through brainstorming sessions, online polls, or even the good ole’ suggestion box. It makes them feel like crucial players within your organization. And, because everyone made the decision together, you don’t have to explain yourself.

Don’t avoid difficult discussions.

A long time ago, I worked at a job that promised me a promotion. Every month I kept asking, and there was always an excuse. Finally, right around Thanksgiving, I was laid off because they were making cuts. I was furious. They strung me along for several months instead of just being honest with me.

Of course, no one likes having these types of conversations. But, at least you’ll be admired for addressing it head-on and not avoiding it. And, who knows? Maybe you and your team can find a way to resolve the problem together without having to resort to something as drastic as layoffs.

Always know “why.”

Discovering your “why” gives meaning and purpose behind your work. It’s what gets you out of bed in the morning and keeps you plowing ahead when times get tough. And, it keeps you passionate and motivated.

When it comes to leading a team, explain why each member is essential to your organization. Acknowledge why their contributions matter to you. Encourage honesty through understanding. Let your employees know the purpose behind their work, so they buy into the dream of your business. When you take a moment to be transparent, your team, office, and employees will be more driven and focused during the day-in-and-out efforts.

How to Take Time Off Without Inconveniencing Your Team

By | Knowledge Base | No Comments
old-fashioned alarm clock sitting on desk.

Everyone needs a break from work sometimes. Time away improves team morale, de-stresses the mind, and boosts productivity. 

If you aren’t planning appropriately or considering your team, though, your relaxing getaway may turn sour when returning to the workplace. No one wants to work with a team member who unapologetically prioritizes his or her time over everyone else’s.

Here’s how to take the time off you need without making life hard for those around you:

1. Work ahead.

The most important step to making sure your colleagues aren’t adversely affected by your time away is simple: get ahead of your work. Don’t just complete your pre-vacation projects; get a jump on those you know will be happening while you’re out. 

There is no way to avoid some future work pileup, but you can prepare for it. Write down all your outstanding deliverables and deadlines before you leave so you don’t feel swamped when you return. Delegate smaller tasks that others can handle in your absence. For unknowns that may come up, designate someone to make decisions in your absence. 

2. Avoid overlap.

When other members of your team are out of the office, it might be best to postpone your vacation. Treat busy periods the same way: You don’t want to be the person who takes off when everyone else is swamped with work.

Respect your team’s time so they can respect yours. It’s hard to expect a co-worker to adjust his or her schedule for your vacation when you won’t do the same. A great workplace environment is built by team members who have each other’s backs.

When in doubt, consult your company’s online calendar. Encourage co-workers to place major projects and upcoming vacations on it for all to see. 

3. Keep in touch.

Unless you will be going somewhere on your vacation with no Wi-Fi or cell service, stay in touch. You never know when there might be an emergency at work. Because of this, make sure you are never “off the grid” for too long.

You don’t need to be glued to your phone — it is time off, after all — but being part of a team means being accessible. If you use collaboration software, such as Slack or Basecamp, to stay in touch with a remote team, make sure you also announce your break there. Email clients, even those that are not responsive, with the dates you’ll be out. Don’t leave anywhere unchecked.

Finally, before you leave, set up an email auto-responder. That way, people who email you expecting a fast reply aren’t caught off guard when you do not respond for a week. This is especially important if you’re in a customer-facing or sales role. 

4. Use time off wisely.

Vacation time is a tool to use when needed and not too often. Make sure you are utilizing your time away by resting, clearing your head of stresses that may have piled up, and satisfying any other needs you may have. 

You aren’t doing anyone any favors if you come back exhausted from working while away or overextending yourself. Remember, your other team members may need a break just as much as you do.

Even if you’re taking time off for a not-so-fun reason, such as a family member’s death, make time for mindfulness. A meta-study published in the Journal of American Medicine found meditation to be an effective tactic for easing anxiety and reducing stress.

Time off is a gift. Use it sparingly, prepare well, and make sure you get the relaxation you deserve. Your team members want you to take care of yourself, but they don’t want to be left behind in the process. Keep them in mind, and they’ll extend the same courtesy to you when it’s their time to take a break. 

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