President of http://FluentCode.io and appointment.com. Experienced Co-Founder with a demonstrated history of working in the computer software industry. Strong business development professional skilled in Search Engine Optimization (SEO), Business Planning, Sales, Market Research, and Management.

How does your appointment-based business work to meet the needs of your customers? Do you have an appointment-only policy, or do you handle a mixture of walk-ins and appointments daily?…

There are appointment booking obstacles in the way of every business and new customers. Identifying these obstacles and breaking them down is how companies are able to promote growth and…

Every business, even appointment-based businesses, runs a deal at some point to bring in new customers and to give back to their loyal following. Special events renew interest in your…

Think about your most recent experience in a waiting room. What — if anything — did you enjoy about the atmosphere? What bothered you? Now think about the customers that…

Referrals are a business’s best friend. People are four times more likely to make a purchase or book an appointment when referred by a pal, and they often become more…

Companies in the U.S. lose $136 billion dollars every year from a lack of customer retention. The worst part is that this switching can be easily avoided. It costs five…

Remote work’s cure period has passed. Workers will continue to keep in touch using online meeting services. Even businesses that plan to resume on-site operations will use digital meetings to…

Reliable customer service is at the center of your business’s client retention strategy. When your team is available for real-time support, customer satisfaction will follow. However, 24/7 customer support requires…

Love might be in the air, but so is the coronavirus. With a record number of employees working from home, it can be difficult to maintain much emotional connection — let…

Identity theft and credit card fraud are pressing problems that continue to rise. Consumers and businesses alike need to be increasingly careful about how they share and store sensitive information. …