President of http://FluentCode.io and appointment.com. Experienced Co-Founder with a demonstrated history of working in the computer software industry. Strong business development professional skilled in Search Engine Optimization (SEO), Business Planning, Sales, Market Research, and Management.

Saying “no” is tough for everyone, including entrepreneurs. You want to do right by your clients, but you can’t spend your whole day meeting with them. Every moment you spend…

Closing a sale is just the start. If you don’t want to ruin a good relationship, following up and staying top of mind is essential. Think about what’s at stake….
In a strong economy, employees know they have options. Sooner or later, workers who aren’t satisfied with their jobs start searching for opportunities with other companies. Although this is good…

When you’re used to moving from task to task or meeting to meeting, fifteen minutes of downtime can be a bit unsettling. You don’t want to waste half of that…
For entrepreneurs, the holidays mean more than an annual sales bump. They’re a season to reflect on what holiday traditions can teach us about business. Everyone celebrates the holidays differently….
For those working in professional services, like lawyers, consultants, advertising specialists and anyone else who has clients, time tracking is inevitable. Billable hours are billable hours, and poor time tracking…

Relationships, and particularly client relationships, require investment and maintenance. Without the proper care, even a long-term connection can break down. Losing a stable client can mean more than a hit…

Nobody is immune to stress. So how do business leaders who make it big manage to keep their heads on straight? They learn to befriend their stress response. But if…

As I visit different stores to do my Christmas shopping, I always wonder how different companies decide when they will be open during the holidays. I see some stores and…

Follow-ups can make or break your customer relationships. Top customers, in particular, expect attention before, during, and after the sale. How can you squeeze the most value out of those…