Spring cleaning isn’t necessarily the year’s most fun activity, but it’s certainly one of the most important. We all need a little motivation to clean those hard-to-reach areas and finally organize the coat closet we’ve avoided all year. After all the hard work, it’s nice to feel more comfortable in our homes again.
For business owners, spring cleaning is for much more than just routine tidying and organizing. Businesses need to continue to improve and become more efficient if they want to remain relevant with their customers. If you’re not spring cleaning your business processes, you can fall behind.
This spring, it’s time to look for ways to streamline and improve your business processes. This means keeping the processes that help your businesses to be more efficient and getting rid of what’s not working so you can take on more customers, retain new and existing ones, and increase business revenue. Let’s get started:
1. Out With the Old
It can be unfortunately easy to fall into the trap of amassing subscription services with the intent to use all of them. However, more often than not, there will be at least one service that you continue to pay for without getting much value in return. You’re going to have to learn to let go of some of these services even if it’s difficult to do so.
Start by inventorying all of the services you pay for. Include every piece of customer relationship management software, payment program, and streaming service listed under your business. Which ones are you actually using regularly? If your knowledge management software is only getting updated once every month or two, you’re probably better off saving that money and canceling the subscription.
Even if some of the products you have look useful on paper, too many moving parts can be difficult to manage and even counterproductive. Your business will run a lot more smoothly when it only has what is necessary pushing it forward.
2. In With the New
In some cases, your problem might be that you’re not using enough subscription software services to your advantage. Technology is wonderful, and it can add a lot to your business when implemented properly. In this scenario, spring cleaning is accomplished by adding something new.
Take online appointment software, for example. This tech solution will keep track of customer information and make it much easier for customers to book appointments on their own. You can get rid of stacks of paper and can free up your phone lines by enabling more self-service. Just by adding this one solution, you can make your business process flow a lot more easily.
Be careful not to overload your business, though, or you’ll have to go back to step one again. Less can be more in some cases, but something is almost always better than nothing.
3. Get an Audit
A business audit will put a fresh set of eyes on the inner workings of your organization. A trained professional can take a look at your business and tell you exactly where your inefficiencies lie and give recommendations on how to fix them. Just having their expert opinion and insight can be a helpful place to start.
An auditor can also tell you what you’re doing right. In the process of spring cleaning your business processes, you don’t want to inadvertently mess with something that was working before. Your audit will help you take note of the good aspects of your business processes so you can preserve and enhance them.
An annual business audit may be the spring tradition that your company needs to reach the next level. Such audits can help you stay on top of your game by placing a trusted professional by your side for guidance and support.
4. Reevaluate Your Goals
The goals that you set in the first year you started your business are probably outdated now. When your goals change, so should your processes. Otherwise, you’ll end up treading water instead of making real progress forward.
When you launched your business, your goal might have simply been to break even and get back your investment. Once you’ve accomplished that, your next goal should be to start turning a profit. In order to do so, you’ll need to make changes to your business processes that either cut down on expenses or generate more revenue.
Inflation must also be taken into account. Prices fluctuate over time, and the business process that worked years ago might be too expensive to maintain now. With the rising price of gas, for example, in-person sales calls may need to go virtual. Not only can you make your business more efficient with process changes like these, you can help it to become more cost-effective as well.
Spring only lasts so long, so make some plans to start cleaning up your business processes as soon as you can. This will put you in a great position for success throughout the rest of the year.
Image Credit: Julia Filirovska; Pexels; Thank you!